Station Details for Barnt Green

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Step-free category: Category B3
This station has been classified as a step-free access category B3 station. This means that there is some step-free access, this may be in one direction only. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
Please note: Entry to and from Hewell Lane, leading to and from platform 2, is not step free.
The assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.
Helpline: Yes
Help Points: 1
Induction Loop: Induction loops are only in Help Points
Accessible Toilets: No
Changing Places: No
Staff Assistance:
Train Ramp: 1
Tactile Paving:
Wheelchairs Available: No
Passenger Assistance:
- Platform
  .
  On the platform in view of the on-train team
Staff Help:
Mobility set down:
Pick up possible in car park or side street adjacent to Platform 1
Accessible ticket counters:
Accessible ticket machines:
- Ticket buying and collection on Platforms 2 & 3. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
- Ticket machine. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
Printed local info: There is printed information available

Station operator: West Midlands Railway
Ticket office:
Ticket machines:
- Ticket buying and collection on Platforms 2 & 3
- Ticket machine
Collect online booked tickets: Yes
Sheltered waiting available: Yes
Staffing level: Unstaffed
Toilets:
Baby changing available: No
Transport links:
- Replacement Bus.
  Rail replacement vehicles will operate from Fiery Hill Road, adjacent to the platform that is on the opposite side to the station car park.
  Please check your destination before boarding.
  Please click here for walking directions from the station to the rail replacement bus stop.
  Please click here for a directional video to the rail replacement bus stop.
- Bus.
  Information to plan your onward journey is available in a printable format here
CCTV available: Yes
WiFi available:
Refreshments:
Shops:
Luggage storage: No
Lost property: No
ATM machine: No
Currency exchange: No
Postbox: No
Defibrillator available: No
Trolleys available: No
Cycle storage available: No
Car parks:
- Accessible parking
- Station Car Park.
  Spaces:45.
  Blue Badge holders can park free of charge but must register for a free parking permit, as described on the Saba Parking Blue Badge Portal. You must register prior to or on the same day as parking on the Blue Badge Portal.
Taxi rank available: No
Customer information screens:
- Departure Screens
- Announcements