Station Details for Bath Spa

Station Alerts

No station alerts

Station Accessible information

• Step-free category:

  Step free Category A station - step free access available to both platforms via lifts from the main station entrance.

• : A
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

• Help Points: 1
• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:
  • Monday to Friday 05:00-01:10
  • Saturday 05:30-01:10
  • Sunday 07:00-01:10
  • Meeting point: Ticket Office.
• Train Ramp: Ramps are kept at this station to provide assistance
• Wheelchairs Available: Yes
• Passenger Assistance:
  • Ticket Office (Staffed station)

    The ticket office is located in the main station building by Dorchester Road.

• Drop-off / pick-up points:

  • Set- Down / Pick up Points are available at the station entrance and at the rear of the station. Assisted Travel Meeting Point - Gateline at the main entrance concourse. Please notify a member of staff.

  • Drop-off/pick-up

    The drop-off and/or pick-up point is accessed via an uncontrolled road crossing such as a zebra crossing

    This is a combined drop-off and pick-up point

    There is space for more than 5 vehicles to drop-off and/or pick-up

    There is no Help Point close to the drop-off and/or pick-up point

• Accessible ticket counters:
  • Ticket buying and collection, south

    There are ticket counters here

    There is no Low-Level counter here

    There are no induction loops indicated at this counter

    There are ticket machines here

    There is space in front of the ticket machine to manoeuvre a wheelchair

    The controls are at a suitable height for wheelchair users

  • Ticket buying and collection, north

    There are ticket counters here

    There is a Low-Level counter here

    There are no induction loops indicated at this counter

    There are ticket machines here

    There is space in front of the ticket machine to manoeuvre a wheelchair

    The controls are at a suitable height for wheelchair users

• Accessible ticket machines:
  • Ticket buying and collection, south. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket buying and collection, north. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Station General information

• Station operator: Great Western Railway
• Ticket office:
  • Monday to Friday 06:00-20:00
  • Saturday 06:00-20:00
  • Sunday 07:45-20:00

  • Please note: Reservations and tickets requiring reservations are sold at the following times only: Mon - Fri 08:00 - 19:00, Sat 09:00 - 18:00 and Sun 09:30 - 18:00

• Ticket machines:
  • Ticket buying and collection, south
  • Ticket buying and collection, north
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: Yes
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
  • Waiting room on platform 1 (south)
  • Waiting room on platform 2 (north)
• First class lounge: No
• Staffing level: Full Time
• Information from staff:
  • Yes - from help point
• Staff assistance:
  • Meeting point: Ticket Office.
• Toilets:
  • Female toilet, Platform 2
  • Male toilet, Platform 2
  • Male toilet, Platform 1
  • Female toilet, Platform 1. This toilet is not accessed with a RADAR key. This toilet entry handles may be operated by some people
  • Unisex accessible toilet, Platform 2. This toilet is not accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Unisex accessible toilet, Platform 1. This toilet is not accessed with a RADAR key. The toilet entry handles may be operated by most people
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Dorchester Street - Bus Stop BH (Brunel Place), or as directed by signs.

  • Bus.

    Information to plan your onward journey is available in a printable format here

  • Airport.

    Find out more about links from GWR stations to airports.

  • Taxi. There is taxi provision
• CCTV available: Yes
• WiFi available:

  Connect to "GWR Free Station WiFi"

• Refreshments:

  Coffee shops

• Shops:

  Flower shop in subway, Coffee shops

• Luggage storage: No
• Lost property: Yes
• ATM machine: Yes
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 103 spaces. Stands. Sheltered.

  At rear and side of station

• Car parks:
  • Accessible parking
  • Station Car Park.
    Spaces:78.
    

    Parking is free for valid blue badge holders.

• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• Platform 1 Lift - Status: In service - Lift is currently available
• Platform 2 Lift - Status: In service - Lift is currently available