Station Details for Brough

Station Alerts

• All toilets at the station are out of order at Brough station.

Station Accessible information

• Step-free category:

  This station is category A. Ramped access is provided from the station entrance to all platforms. This station is partially staffed. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.

• : A
• Helpline:

  Station staff can provide assistance throughout the station, and with boarding and alighting the train. Customers requiring assistance should make themselves known to station staff at the Ticket Office on Platform 1 no less than 20 minutes prior to the departure time of their train.

  Assistance can be requested in advance by contacting TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay).

  We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point.

  Outside of staffed station hours, assistance to board and alight the train can be provided by the Conductor. The conductor is usually positioned at the rear of the train. Customers requiring assistance to navigate through the station when the station is unstaffed are requested to contact TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided.

  Boarding ramps are available at this station, and are carried on board all TransPennine Express trains.

• Help Points:

  Help Points are available on both platforms to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.

• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:
  • Monday to Friday 05:15-19:45
  • Saturday 05:15-19:45
  • Sunday 09:00-18:30
• Train Ramp: Ramps are kept at this station to provide assistance
• Wheelchairs Available: Yes
• Passenger Assistance:
  • Ticket Office

    The ticket office is located on platform 1 just off Station toad. Please check the opening times on the National Rail Enquiries website.

  • Platform

    Outside of Ticket office staffing hours, customers should wait on the platform and make themselves known to the train crew when the train arrives.

• Drop-off / pick-up points:
• Accessible ticket counters:
  • Ticket hall, Platform 1

    There are ticket counters here

    There is no Low-Level counter here

    There are only induction loops at high-level ticket counters

    There are no ticket machines here

• Accessible ticket machines:
  • Ticket buying and collection, platform 1. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  To speak to a member of our team, please call: 0345 600 1671.

Station General information

• Station operator: TransPennine Express
• Ticket office:
  • Monday to Friday 05:15-19:45
  • Saturday 05:15-19:45
  • Sunday 09:00-18:30
• Ticket machines:
  • Ticket buying and collection, platform 1
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: Yes
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
  • Waiting room
• First class lounge: No
• Staffing level: Part Time
• Information from staff:
  • Yes - from help point
  • Yes - from ticket office
• Staff assistance:
  • Available
• Toilets:
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Replacement coaches depart outside the Ferry Inn on Station Road.

  • Bus.

    Information to plan your onward journey is available in a printable format here

• CCTV available: Yes
• WiFi available:

  Find WiFi Hotspots around Brough station

• Refreshments:

  Refreshments available from the Coffee Kiosk Monday to Saturday 0600 to 1130.

• Shops:
• Luggage storage: No
• Lost property: No
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 87 spaces. Lockers, Stands. Sheltered.

  Platforms 1 and 2

• Car parks:
  • Accessible parking
  • Station Car Park.
    Spaces:172
• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• No lift information available