Station Details for Burton-on-Trent

Station Alerts

Due to on-going works at the station all accessible parking spaces will be unavailable until further notice.
The lifts are out of order between the platforms and the exit/entrance at Burton-on-Trent station.

Step-free category: Category A
This station has step free access to both platforms. There is a lift from the main station building onto the platforms then a short ramp with moderate gradient.
This station has tactile paving at the edge of each platform.
Helpline: Yes
Help Points: 1
Induction Loop: Induction loops are throughout this station
Accessible Toilets: Yes
Changing Places: No
Staff Assistance:
Assistance is provided from 5.45am until 11.55pm
Train Ramp:
Tactile Paving:
Wheelchairs Available: Yes
Passenger Assistance:
- Ticket Office
  .
  The ticket office is located in the main station building. Please check National Rail Enquires for the ticket office opening hours.
Staff Help:
Assistance is provided from 5.45am until 11.55pm
Mobility set down: 1
Accessible ticket counters:
- Ticket buying and collection. There is no Low-Level counter here
Accessible ticket machines:
- Ticket buying and collection. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
Printed local info: There is no printed information available

Station operator: East Midlands Railway
Ticket office:
- Monday to Friday 06:10-19:30
- Saturday 06:10-19:30
- Sunday 10:00-18:30
Ticket machines:
- Ticket buying and collection
Collect online booked tickets: Yes
Sheltered waiting available: Yes
Staffing level: Full Time
Toilets:
- Unisex accessible toilet with baby change, Platform 1 & 2. This toilet is not accessed with a RADAR key. The toilet entry handles may be operated by most people
- Toilet, Platform 1 & 2
Baby changing available: Yes
Transport links:
- Replacement Bus.
  Outside the front of the station.
- Bus.
  Information to plan your onward journey is available in a printable format here
- Taxi.
CCTV available: Yes
WiFi available:
Refreshments:
Shops:
Luggage storage: No
Lost property: No
ATM machine: No
Currency exchange: No
Postbox: No
Defibrillator available: No
Trolleys available: No
Cycle storage available: No
Car parks:
- Accessible parking
- Station Car Park. (Pay by RingGO available) www.myringgo.co.uk.
  Spaces:157
Taxi rank available: Yes
Customer information screens:
- Announcements
- Arrival Screens
- Departure Screens