Station Details for Burnham-on-Crouch

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category B1
  

  Single platform station. This station has step free access from the carpark to platform.

  This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

  Assistance meeting point is the platform.

• Helpline: Yes
• Help Points:

  Help point on platform 1

• Induction Loop: Induction loops are only in Help Points
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:

  Outside the times the ticket office is open, some services operate with a guard who can provide assistance, however this would not be available if the train was in driver only operation. Mobile assistance teams operate within the area and can be available for booked assistance between 0600 and 2100 Mon-Sat and 0800-2000 Sundays. Booking is recommended. Outside of these times alternative transport will be provided (via the help point in the instance of turn up and go). Staff help section needs to read the same.

• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Platform (Mobile Team)

    .

    Meeting Point is the platform. Unstaffed station, assistance by Mobile Team. Check opening times on National Rail Enquiries.

  • Taxi

    .

    Outside mobile team hours, a taxi will be arranged. Meet outside station. Please check opening times on National Rail Enquiries.

• Staff Help:

  Outside the times the ticket office is open, some services operate with a guard who can provide assistance, however this would not be available if the train was in driver only operation. Mobile assistance teams operate within the area and can be available for booked assistance between 0600 and 2100 Mon-Sat and 0800-2000 Sundays. Booking is recommended. Outside of these times alternative transport will be provided (via the help point in the instance of turn up and go). Staff help section needs to read the same.

• Mobility set down:
• Accessible ticket counters:
  • Ticket buying and collection, station concourse. There is a Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection, platform 1. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available

Station General information

• Station operator: Greater Anglia
• Ticket office:
  • Monday to Friday 06:30-11:00
  • Saturday Unavailable
  • Sunday Unavailable
• Ticket machines:
  • Ticket buying and collection, platform 1
• Collect online booked tickets: Yes
• Sheltered waiting available: No
• Staffing level: Part Time
• Toilets:
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Substitute bus services stop in station car park

• CCTV available: Yes
• WiFi available:

  Find WiFi Hotspots around Burnham-on-Crouch station

• Refreshments:

  Cafe

• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Accessible parking
  • Station Car Park.
    Spaces:108
• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements
  • Arrival Screens

Station lift information

• No lift information available