Station Details for Birchwood

Station Alerts

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Step-free category: Category A
- Category B Station
- Scooter Friendly Station
- Step free access to ticket hall and platform 1. Lift and Stepped footbridge to platform 2. Note Lifts available from first to last train.
To find our more about travelling around this station, please see the 360 map click here
Helpline: Yes
Help Points: 1
Induction Loop: Induction loops are throughout this station
Accessible Toilets: Yes
Changing Places: No
Staff Assistance: 1
Train Ramp:
Tactile Paving:
Wheelchairs Available: No
Passenger Assistance:
- Ticket Office
  .
  Located in the ticket hall at the station entrance. See National Rail Enquiries website for office hours.
- Platform
  .
  Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Staff Help: 1
Mobility set down:
Accessible ticket counters:
- Ticket buying and collection, station concourse. There is a Low-Level counter here
Accessible ticket machines:
- Ticket buying and collection, platform 2. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
- Ticket buying and collection, station concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
Printed local info: There is accessible printed information available

Station operator: Northern
Ticket office:
- Monday Tuesday Wednesday Thursday Friday Saturday 06:10-22:00
- Sunday 08:10-22:00
Ticket machines:
- Ticket buying and collection, platform 2
- Ticket buying and collection, station concourse
Collect online booked tickets: Yes
Sheltered waiting available: Yes
Staffing level: Part Time
Toilets:
- Male toilet, station concourse
- Unisex accessible toilet, station concourse. This toilet is accessed with a RADAR key. This toilet entry handles may be operated by some people
- Female toilet, station concourse
Baby changing available: Yes
Transport links:
- Replacement Bus.
  Rail replacement bus services call outside the station entrance.
  
  Birchwood
- Bus.
  Information to plan your onward journey is available in a printable format here
- Taxi.
CCTV available: Yes
WiFi available:
Refreshments:
Water refill station available at this station
Shops:
News agent
Luggage storage: No
Lost property: Yes
ATM machine: No
Currency exchange: No
Postbox: No
Defibrillator available: No
Trolleys available: No
Cycle storage available: No
Car parks:
- Accessible parking
- Station Car Park
Taxi rank available: Yes
Customer information screens:
- Departure Screens
- Announcements