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This station has been classified as a step-free access category B1 station. This means that there is step-free access to all platforms, but that this may include long or steep ramps. Access between platforms may be via the street. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.
There is a fault on the Platform 1 Help Point currently. This is known about and an engineer will be repairing the fault in the very near future. Sorry for any inconvenience this may cause.
Platform
.On the platform in view of the on-train team
Rail replacement vehicles will operate from the bus stop on Cresswell Crescent, near to the junction with Tintern Crescent.
Please check your destination before boarding.
Please click here for walking directions from the station to the rail replacement bus stop.
Please click here for a directional video to the rail replacement bus stop.
Information to plan your onward journey is available in a printable format here