Station Details for Broxbourne

Station Alerts

Broxbourne car park will be partially closed from 7pm on Wednesday 6th May, until 6am on Tuesday 12th May. We apologise for any inconvenience caused.

Step-free category: Category A
This station has step free access to all platforms via lifts.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office.
Helpline: Yes
Help Points: 1
Induction Loop: Induction loops are at designated listening areas
Accessible Toilets: Yes
Changing Places: No
Staff Assistance:
Station staff can provide help and advice on ticket purchase, assistance to and from the platforms and boarding / alighting and with a ramp. Booking is recommended but turn up and go available.
Train Ramp:
Tactile Paving:
Wheelchairs Available: Yes
Passenger Assistance:
- Ticket Office
  .
  Meeting point is the Ticket Office when open. Please check opening times on National Rail Enquiries. Platforms staffed full time.
- Supervisor's office (platform 2)
  .
  Supervisor's office on Platform 2 when the ticket office is closed, assistance provided by station staff
Staff Help:
Station staff can provide help and advice on ticket purchase, assistance to and from the platforms and boarding / alighting and with a ramp. Booking is recommended but turn up and go available.
Mobility set down: 1
Accessible ticket counters:
- Ticket buying and collection. There is a Low-Level counter here
Accessible ticket machines:
- Ticket buying and collection. .
Printed local info:

Station operator: Greater Anglia
Ticket office:
- Monday to Friday 06:15-20:15
- Saturday 07:15-18:45
- Sunday 08:15-17:45
Ticket machines:
- Ticket buying and collection
Collect online booked tickets: Yes
Sheltered waiting available: Yes
Staffing level: Full Time
Toilets:
- Female toilet, footbridge
- Male toilet, footbridge
- Unisex accessible toilet, Footbridge. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
Baby changing available: Yes
Transport links:
- Replacement Bus.
  Substitute bus services stop on the station forecourt
- Bus.
  Hertfordshire buses operate from outside the station. Broxbourne is a PlusBus location click here to see the PlusBus map
- Taxi.
CCTV available: Yes
WiFi available: available
Refreshments:
Cold drinks vending machine Food vending machine.
There is a café located on the bridge at this station.
Shops:
Passport Photo Booth
Luggage storage: No
Lost property: Yes
ATM machine: No
Currency exchange: No
Postbox: No
Defibrillator available: No
Trolleys available: No
Cycle storage available: No
Car parks:
- Accessible parking
- Station Car Park.
  Spaces:669
- Premium Bay.
  Spaces:5
Taxi rank available: Yes
Customer information screens:
- Departure Screens
- Announcements