Station Details for Burnley Manchester Road

Station Alerts

• Due to the surface and the length of the ramp at Burnley Manchester Road, platform 1 is unsuitable for customers that require assistance.

  If you need any advise please contact Northern's Customer Service team

Station Accessible information

• Step-free category: Category B1
  
  • Category B Station

  Due to the surface and the length of the ramp at Burnley Manchester Road, platform 1 towards Blackburn/ Preston and Blackpool is unsuitable for customers who require assistance.

  To find our more about travelling around this station, please see the 360 map click here

• Helpline: Yes
• Help Points:
• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance: 1
• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Ticket Office

    .

    Located on Platform 2/car park side of station. See National Rail Enquiries website for office hours.

  • Passenger Assistance Meeting Point

    .

    Seating with black and yellow signage opposite the ticket office. Please check in with station team. Operational within staffed hours.

  • Platform

    .

    Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.

• Staff Help: 1
• Mobility set down:

  The station front may be used for set down purposes.

• Accessible ticket counters:
  • Ticket buying and collection, station concourse. There is a Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection, platform 2. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket buying and collection, platform 1. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available

Station General information

• Station operator: Northern
• Ticket office:
  • Monday Tuesday Wednesday Thursday Friday Saturday 06:45-21:45
  • Sunday 09:00-16:45
• Ticket machines:
  • Ticket buying and collection, platform 2
  • Ticket buying and collection, platform 1
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Part Time
• Toilets:
  • Toilet. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Bus stops on Trafalgar Street

    what3words - Towards Preston - juror.gold.case & towards Colne - staple.accent.frog

    
    Burnley Manchester Road
  • Bus.

    There is a bus stop close to the station. Busline 0871 200 2233

• CCTV available: Yes
• WiFi available:
• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Accessible parking
  • Station Car Park.
    Spaces:122
• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• No lift information available