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Step free Category A - Step free access is available to both platforms with Platform 1 accessed via a ramp bridge.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The ticket office is located in the main station building.
Make your way onto the platform. Onboard teams will assist you.
There are ticket counters here
There is no Low-Level counter here
There are only induction loops at high-level ticket counters
There are no ticket machines here
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Front of the station, or as directed by signs to the bus stops on Nine Acres Lane.
Information to plan your onward journey is available in a printable format here
Find out more about links from GWR stations to airports.