Station Details for Chichester

Station Alerts

• The lifts are out of order between the platforms and the footbridge at Chichester station until further notice. As a result, the step-free access category of this station has changed from A to B1.

  Step free access is still available to both platforms via the level crossing.

Station Accessible information

• Step-free category:

  This is a category B1 station: Step free access to both platforms via separate entrances. Level access between platforms (approx. 140m) via pavement and level crossing.

  The Assistance Meeting Point is by the Ticket Office.

• : A
• Helpline:

  Assistance can be pre booked up to two hours before departure by contacting Assisted Travel.

  If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival.

  Most trains at this station have on board staff who are trained to step onto the platform when the train arrives so they can provide assistance on and off the train. You can also arrange assistance by:

  • Pressing the “emergency & assisted travel” button on a station Help Point
  • Calling our Assisted Travel team on: 0800 138 1016
  • Texting us on: 0800 138 1018

  Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.

  For further information on assisted travel please see:

  Accessibility at the station - Southern.

• Help Points:

  The Assistance Meeting Point is by the Ticket Office.

• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:
  • Staffed from first to last train every day
• Train Ramp: Ramps are kept at this station to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • Assistance Meeting Point

    Meet in the ticket office. If no staff are present, please contact staff at the ticket gates or platform.

• Drop-off / pick-up points:
• Accessible ticket counters:
  • Ticket buying and collection, north concourse

    There are ticket counters here

    There is a Low-Level counter here

    There are induction loops indicated at the low and high level counters

    There are ticket machines here

    There is space in front of the ticket machine to manoeuvre a wheelchair

    The controls are at a suitable height for wheelchair users

• Accessible ticket machines:
  • Ticket buying and collection, north concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket buying and collection, south entrance access route. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is no printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

Station General information

• Station operator: Southern
• Ticket office:
  • Monday to Friday 05:20-22:45
  • Saturday 05:20-22:45
  • Sunday 06:50-21:45
• Ticket machines:
  • Ticket buying and collection, north concourse
  • Ticket buying and collection, south entrance access route
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: Yes
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
  • Waiting room (north concourse)
  • Waiting room (south concourse)
• First class lounge: No
• Staffing level: Full Time
• Information from staff:
  • Yes - from help point
  • Yes - from ticket office
• Staff assistance:
  • Staffed from first to last train every day
• Toilets:
  • Female toilet, south concourse
  • Female toilet, north concourse
  • Male toilet, south concourse
  • Male toilet, north concourse
  • Unisex accessible toilet, north concourse. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Unisex accessible toilet with baby change, south concourse. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Please click the link for details regarding the rail replacement bus location.

    
    Rail Replacement Bus Map - Chichester
• CCTV available: Yes
• WiFi available:
• Refreshments: 1
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: Yes
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 180 spaces. Stands.

  Located outside both station entrances.

  Cycles are left at owners risk. Abandoned cycles may be removed.

• Car parks:
  • Accessible parking A
  • Accessible parking B
  • Accessible parking
  • Station Car Park.
    Spaces:202.
    

    Free parking is offered to all Blue Badge holders.

    Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks.

    If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.

• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• Lift, Platform 1 - Status: Unknown - Lift status unknown
• Lift, Platform 2 - Status: Unknown - Lift status unknown