Station Details for Cardiff Central

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category A
  

  Category A.

  Step free access is available to Platforms 0 to 8.

• Helpline: Yes
• Help Points: 1
• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:

  Monday to Friday 04:00 to 01:00

  Saturday 04:00 to 00:30

  Sunday 07:00 to 00:30

• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: Yes
• Passenger Assistance:

  • The Passenger Assist meeting point is located at the help desk in the main station front building. Please make yourself known to a colleague.

    .

  • There are platform Meeting Points on Platform 0 and 3/4. Please make yourself known to a gateline or platform colleague when the help desk is unstaffed.

    .
• Staff Help:

  Monday to Friday 04:00 to 01:00

  Saturday 04:00 to 00:30

  Sunday 07:00 to 00:30

• Mobility set down:
• Accessible ticket counters:
  • Ticket counter subway level, north entrance. There is a Low-Level counter here
  • Ticket counter and ticket machines, south entrance. There is a Low-Level counter here
• Accessible ticket machines:
  • Ticket machines, north entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket machines, Cardiff Central Station (south entrance). There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available

Station General information

• Station operator: Transport for Wales
• Ticket office:
  • Monday Tuesday Wednesday Thursday Friday Saturday 05:40-21:30
  • Sunday 07:30-21:30
• Ticket machines:
  • Ticket machines, north entrance
  • Ticket machines, Cardiff Central Station (south entrance)
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Full Time
• Toilets:
  • Toilet, south entrance
  • Female toilet, Platforms 1 and 2
  • Male toilet, Platforms 1 and 2
  • Male toilet, Platforms 3 and 4
  • Female toilet, Platforms 3 and 4
  • Male toilet, Platforms 6 and 7
  • Accessible toilet, south entrance. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Accessible toilet, subway 2. This toilet is accessed with a RADAR key
  • Subway 2 Toilet and Baby Change Facility
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    The rail replacement bus stop is at the rear car park (Penarth Road entrance).

  • Bus.

    The Cardiff Bus Interchange is now open on Central Square.

    Buy a Cardiff PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info

  • Taxi.
• CCTV available: Yes
• WiFi available: available
• Refreshments:

  Cold drinks vending machine.

  Hot drinks vending machine.

  Food vending machine.

  Marks and Spencers, WHSmith, Upper Crust and Warrens Bakery located at front concourse.

  Upper Crust stall located on platform 1/2.

• Shops:

  There is a WHSmith and Marks and Spencers located on the concourse.

• Luggage storage: No
• Lost property: Yes
• ATM machine: Yes
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Accessible Parking
  • Accessible parking
  • Penarth Road.
    Spaces:250
  • Riverside.
    Spaces:103
  • Quay Multi-Storey.
    Spaces:681
• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Arrival Screens
  • Announcements

Station lift information

• Lift 1 Platforms 1&2 - Status: In service - Lift is currently available
• Lift 2 Platforms 1&2 West - Status: In service - Lift is currently available
• Lift 3 Platform 3&4 - Status: In service - Lift is currently available
• Lift 4 Platform 3&4 West - Status: In service - Lift is currently available
• Lift Platform 0 - Status: Unknown - Lift status unknown
• Lift Platform 6&7 - Status: In service - Lift is currently available
• Lift Platform 8 - Status: In service - Lift is currently available