Station Details for Chafford Hundred Lakeside

Station Alerts

• The accessible toilets are currently out of order at Chafford Hundred Lakeside station.

Station Accessible information

• Step-free category: Category A
  

  Step free access is available from street level to the platform. Lifts/subways also connect the station to Intu Lakeside shopping centre

• Helpline: Yes
• Help Points: 1
• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance: 1
• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Gateline (Staffed Hours)

    .

    Gateline is just as you enter the station. Check staffed hours on National Rail Enquiries website.

  • Station Help Points (Outside Staffed Hours)

    .

    Outside of staffed hours, please use the help point to request assistance for your journey.

• Staff Help: 1
• Mobility set down:

  Outside station entrance

• Accessible ticket counters:
  • Ticket buying and collection. There is no Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available

Station General information

• Station operator: c2c
• Ticket office:
  • Monday to Friday 06:00-18:30
  • Saturday 08:45-18:30
  • Sunday 09:00-14:45
• Ticket machines:
  • Ticket buying and collection
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Part Time
• Toilets:
  • Toilet. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    c2c Rail Replacement outside the Main Entrance (W3W ///themes.judge.smoke)

    Ticket acceptance may be arranged on TfL Bus 370 to South Ockendon and Upminster, this service operates from Lakeside Shopping Centre Bus Station.

  • Bus.

    Information to plan your onward journey is available in a printable format here

  • Taxi.
• CCTV available: Yes
• WiFi available:

• Refreshments: 1
• Shops:

  Lakeside Shopping Centre.

• Luggage storage: No
• Lost property: Yes
• ATM machine: Yes
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Accessible parking
  • Station Car Park.
    Spaces:138
• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• Lift, Subway - Status: Unknown - Lift status unknown