Station Details for Chingford

Station Alerts

No station alerts

Station Accessible information

• Step-free category:

  Accessibility category A. This station has step-free access to all platforms.

• : A
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

  London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.

• Help Points: 1
• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:
  • Customer service staff are available from start until end of service, 7 days a week
• Train Ramp: Ramps are available on the train to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • Meeting point shown on station map.
• Drop-off / pick-up points:
• Accessible ticket counters:
  • Ticket buying and collection, west concourse

    There are ticket counters here

    There is no counter here

    There are induction loops indicated at the low and high level counters

    There are no ticket machines here

• Accessible ticket machines:
  • Ticket buying and collection, west entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  0343 222 1234

Station General information

• Station operator: London Overground
• Ticket office:
  • Monday to Friday 06:00-20:00
  • Saturday 07:00-20:00
  • Sunday 08:00-15:40
• Ticket machines:
  • Ticket buying and collection, west entrance
• Collect online booked tickets: Yes
• London fare zone: Zone 5
• Oyster card: Available
• Smartcard: No
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
• First class lounge: No
• Staffing level: Part Time
• Information from staff:
  • Yes - from information point
• Staff assistance:
  • Customer service staff are available from start until end of service, 7 days a week
• Toilets:
  • Unisex accessible toilet, Platform 1. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Male toilet, Platform 1
  • Toilet
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Use Bus stop E in Station Road for southbound services to Liverpool Street

  • Bus.

    London buses operate from outside the station

  • Taxi. There is taxi provision
• CCTV available: Yes
• WiFi available:

  Find WiFi Hotspots around Chingford station

• Refreshments:

  Coffee kiosk Cold drinks vending machine Food vending machine

• Shops:

  News agent Flower stall

• Luggage storage: No
• Lost property: No
• ATM machine: Yes
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage:
• Car parks:
  • Accessible parking
  • Premium Bay.
    Spaces:18
• Taxi rank available: Yes
• Customer information screens:
  • Announcements
  • Arrival Screens

Station lift information

• No lift information available