Station Details for Cheshunt

Station Alerts

• Cheshunt car park will be partially closed from 7pm on Thursday 7th May, until 5am on Tuesday 12th May. We apologise for any inconvenience caused.

Station Accessible information

• Step-free category: Category B1
  

  This station has step free access to both platforms from either side of Windmill Lane Level Crossing, approximately 75 metres walking route from one to the other. A stepped footbridge exists between platforms.

  This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

  Assistance meeting point is the Ticket Office.

• Helpline: Yes
• Help Points:

  Help points available on each platform.

• Induction Loop: Induction loops are only in Help Points
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:

  Driver only operated services. Assistance at this station is provided by a staff member during below hours hours. Outside of these hours it is recommended that customers use Broxbourne (4 miles north) for trains to London or Cambridge. An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.

• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Ticket Office

    .

    Meeting point is the ticket office when open. Station staffed part time. Please check opening times on National Rail Enquiries.

  • Taxi

    .

    Taxi can be provided when ticket office closed. Meeting point outside the station

• Staff Help:

  Driver only operated services. Assistance at this station is provided by a staff member during below hours hours. Outside of these hours it is recommended that customers use Broxbourne (4 miles north) for trains to London or Cambridge. An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.

• Mobility set down:
• Accessible ticket counters:
  • Ticket buying and collection, station concourse. There is no Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection, north east of entrance. There is limited space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket buying and collection, south west of entrance. There is limited space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info:

Station General information

• Station operator: Greater Anglia
• Ticket office:
  • Monday to Friday 06:15-19:45
  • Saturday 06:15-19:45
  • Sunday 08:15-15:40
• Ticket machines:
  • Ticket buying and collection, north east of entrance
  • Ticket buying and collection, south west of entrance
• Collect online booked tickets: Yes
• Sheltered waiting available: No
• Staffing level: Part Time
• Toilets:
  • Toilet. This toilet is accessed with a RADAR key. This toilet entry handles may be operated by some people
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    London Overground substitute buses only, bus stop outside station entrance.

  • Bus.

    Buses operate from outside the station. Cheshunt is a PlusBus location click here to see the PlusBus map

  • Taxi.
• CCTV available: Yes
• WiFi available:

  Find WiFi Hotspots around Cheshunt station

• Refreshments:

  Coffee kiosk

• Shops:

  Passport Photo Booth

• Luggage storage: No
• Lost property: Yes
• ATM machine: Yes
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Accessible parking
  • Station Car Park.
    Spaces:171
  • Premier Car Park
• Taxi rank available: Yes
• Customer information screens:
  • Announcements
  • Arrival Screens
  • Departure Screens

Station lift information

• No lift information available