Station Details for London Charing Cross

Station Alerts

On weekdays, the busiest times at this station are generally between 06:30 and 09:30 and between 16:30 and 19:30.
Early May Bank Holiday 2026
No trains will run to or from London Charing Cross or London Waterloo East stations from Saturday 2 May to Monday 4 May inclusive. On Sunday 3 May, London Cannon Street will also be closed. Southeastern services will be amended to run to other London stations, with most trains diverted to and from London Victoria. More information can be found on our engineering page.

Step-free category: Category A
Yes, the station is all on one level and all platforms are reachable by disabled passengers.
Helpline: Yes
Help Points:
Induction Loop: Induction loops are throughout this station
Accessible Toilets: Yes
Changing Places: No
Staff Assistance:
Yes, staff help is available from the Rail Information Point in the Main Concourse beside platform 5 and 6 or from any member of station staff. Mobility assistance can be arranged by contacting Southeastern on 0845 000222. It is preferred if this assistance is requested 24 hours in advance.
Train Ramp:
Tactile Paving:
Wheelchairs Available: No
Passenger Assistance:
- Assisted Travel Lounge
  .
  Located on the main concourse. Please check the opening times on the National Rail Enquiries website.
Staff Help:
Yes, staff help is available from the Rail Information Point in the Main Concourse beside platform 5 and 6 or from any member of station staff. Mobility assistance can be arranged by contacting Southeastern on 0845 000222. It is preferred if this assistance is requested 24 hours in advance.
Mobility set down:
Accessible ticket counters:
- Ticket Machines, on Concourse next to Ticket Office. There is no Low-Level counter here
Accessible ticket machines:
- Ticket Machines, on Concourse next to Ticket Office. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
Printed local info: There is accessible printed information available

Station operator: Network Rail
Ticket office:
- Daily 24 Hours
Ticket machines:
- Ticket Machines, on Concourse next to Ticket Office
Collect online booked tickets: Yes
Sheltered waiting available: Yes
Staffing level: Full Time
Toilets:
- Accessible Toilet, near Middle Entrance of Station. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
- Male Toilets, off of Main Concourse (Down Stairs)
- Female Toilets, off of Main Concourse (Down Stairs). This toilet is not accessed with a RADAR key
Baby changing available: Yes
Transport links:
- Bus.
  Buses are available on the strand outside the station. All Transport for London buses are accessible by step free access.
  More information about Transport for London buses can be found here
- Underground.
  - Bakerloo Line
  - Northern Line.
- Taxi.
CCTV available: Yes
WiFi available:
Refreshments: 1
Shops: 1
Luggage storage: Yes
Lost property: Yes
ATM machine: Yes
Currency exchange: No
Postbox: No
Defibrillator available: No
Trolleys available: Yes
Cycle storage available: No
Car parks:
- Accessible parking
- Station Car Park.
  To be confirmed by station operator.
Taxi rank available: Yes
Customer information screens:
- Departure Screens
- Announcements
- Arrival Screens