Station Details for Chertsey

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category B1
  

  Step-free category B1 Station. Level access to Platform 1 (for trains towards Weybridge). Step-free access to Platform 2 (for trains towards Virginia Water) via separate entrance and short ramp at approx 1:9 gradient. Step-free access between platforms via level crossing (full barrier).

• Helpline: Yes
• Help Points:

  Customer Help points are located on every platform

• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:
• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Not available

    .
• Staff Help:
• Mobility set down:
• Accessible ticket counters:
  • Ticket buying and collection, Concourse. There is a Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection, main entrance northwest approach. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
• Printed local info: There is no printed information available

Station General information

• Station operator: South Western Railway
• Ticket office:
  • Monday to Friday 06:30-12:00
  • Saturday 10:00-13:00
  • Sunday Unavailable
• Ticket machines:
  • Ticket buying and collection, main entrance northwest approach
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Part Time
• Toilets:
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Eastworth Road

    Bus Stop B: buses towards Virginia Water.

    Bus Stop C: Buses towards Weybridge and Woking.

  • Bus.

    Information to plan your onward journey is available in a printable format here

  • Taxi.
• CCTV available: Yes
• WiFi available:

  Find WiFi Hotspots around Chertsey station

• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Accessible parking
  • Chertsey Car Park.
    Spaces:19.
    

    Parking is chargeable for all vehicles except registered Blue Badge holders.

• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens

Station lift information

• No lift information available