Station Details for Crewkerne

Station Alerts

• The car park at Crewkerne station will be reduced on 28 July to facilitate the rail replacement bus service during planned engineering works. The two accessibility parking bays will be temporarily relocated and will be directly in front of the station main entrance.

Station Accessible information

• Step-free category:

  Step-free category A Station - This station has step-free access to all platforms.

• : A
• Helpline:

  Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj

• Help Points:

  Customer Help points are located on every platform

• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:
• Train Ramp: Ramps are kept at this station to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
• Drop-off / pick-up points:
• Accessible ticket counters:
  • Ticket hall

    There are ticket counters here

    There is no Low-Level counter here

    There are induction loops indicated at the low and high level counters

    There are no ticket machines here

• Accessible ticket machines:
  • Ticket buying and collection, main entrance accessible parking. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket buying and collection, main entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
• Printed local info: There is accessible printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  Please contact our Customer Service Centre on 0345 6000 650

Station General information

• Station operator: South Western Railway
• Ticket office:
  • Monday to Friday 05:50-12:20
  • Saturday 07:30-12:30
  • Sunday Unavailable
• Ticket machines:
  • Ticket buying and collection, main entrance accessible parking
  • Ticket buying and collection, main entrance
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: No
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
• First class lounge: No
• Staffing level: Part Time
• Information from staff:
  • Yes - from help point
• Staff assistance:
• Toilets:
  • Unisex accessible toilet, Platform 1
  • Toilet, Platform 1
  • Male toilet, Platform 1
  • Female toilet, Platform 1
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    The bus stops opposite Crewkerne railway station on Station Road (A356)

  • Bus.

    Information to plan your onward journey is available in a printable format here

• CCTV available: Yes
• WiFi available:

  Find WiFi Hotspots around Crewkerne station

• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: Yes
• Cycle storage: 8 spaces. Racks. Sheltered.

  Platform 1

• Car parks:
  • Accessible parking
  • Crewkerne Car Park .
    Spaces:60.
    

    Parking is chargeable for all vehicles except registered Blue Badge holders.

• Taxi rank available: No
• Customer information screens:
  • Departure Screens

Station lift information

• No lift information available