Station Details for Carluke

Station Alerts

No station alerts

Station Accessible information

• Step-free category:

  This is a Category B1 station. Level to platform 2, ramp to platform 1 and connecting footbridge with stairs between platforms or long route via public road

  Please take care when boarding/alighting the train towards the bottom of platform 1 and across all of platform 2, as the stepping distance between the platform and the train may be more prominent than at other areas of the platform.

• : B1
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

• Help Points:

  Passenger Assistance Meeting Points 

  • Ticket Office platform 2. 

  For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.  

  Please make yourself known to the station staff and on train staff. If the ticket office is closed, go directly to the platform your train leaves from.  

  *This station does not have step-free access between platforms. If you need step-free access to platform 1, go directly to that platform and use the help point for assistance.  

  • Platform 1By the lamp post next to the customer information screen and shelter.
  • Platform 2By the outside of the ticket office, next to the help point.

• Induction Loop: There are no apparent induction loops
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:
  • Monday to Friday 06:30-13:44
  • Saturday 06:20-13:44
  • Sunday Unavailable
• Train Ramp: Ramps are kept at this station to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • Platform 1By the lamp post next to the customer information screen and shelter.Platform 2By the outside of the ticket office, next to the help point.

    Passenger Assistance Meeting Points 

    • Ticket Office platform 2. 

    For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.  

    Please make yourself known to the station staff and on train staff. If the ticket office is closed, go directly to the platform your train leaves from.  

    *This station does not have step-free access between platforms. If you need step-free access to platform 1, go directly to that platform and use the help point for assistance.  

• Drop-off / pick-up points:

  • Drop off and pick up point on Station Road, south entrance station car park

    The drop-off and/or pick-up point is on the same side of the road as the station

    This is a combined drop-off and pick-up point

    There is seating/waiting under an open-sided shelter

    There is space for up to 5 vehicles to drop-off and/or pick-up

    There is no Help Point close to the drop-off and/or pick-up point

  • Drop off and pick up point on Station Road, north entrance

    This is a combined drop-off and pick-up point

    There is space for 1 vehicle at a time to drop-off and/or pick-up

    There is no Help Point close to the drop-off and/or pick-up point

• Accessible ticket counters:
• Accessible ticket machines:
  • Ticket buying and collection on Platform 1. There is limited space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
• Printed local info: There is accessible printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  customer.relations@scotrail.co.uk

Station General information

• Station operator: ScotRail
• Ticket office:
  • Monday to Friday 06:30-12:44
  • Saturday 07:20-13:44
  • Sunday Unavailable
• Ticket machines:
  • Ticket buying and collection on Platform 1
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: No
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
• First class lounge: No
• Staffing level: Part Time
• Information from staff:
  • Yes - from help point
  • Yes - from ticket office
• Staff assistance:
  • Available
• Toilets:
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Please click on the below link for the exact bus pick up location:-

    Turning circle opposite station, Station Road.

  • Bus.

    For details of bus services, visit Traveline Scotland or call 0141 465 1878 (24 hours)

• CCTV available: Yes
• WiFi available:
• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 16 spaces. Stands. Sheltered
• Car parks:
  • Accessible parking
  • Station Car Park.
    Spaces:25.
    

    Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge

  • Station Car Park.
    Spaces:330.
    

    Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge

• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• No lift information available