Station Details for Cambridge North

Station Alerts

The lifts are out of order between the ticket hall and the rest of the station, and between the platforms and the exit/entrance at Cambridge North station.

Step-free category: Category A
This station has step free access to all platforms via lifts.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the Information Desk at the front of the station
Helpline: Yes
Help Points:
Customer help points are located on platform 1, platform 2, the footbridge, on the stairs and in the station lobby
Induction Loop: Induction loops are at designated listening areas
Accessible Toilets: Yes
Changing Places: No
Staff Assistance:
Assistance is provided by station staff during the hours of train service operation. Booking is recommended
Train Ramp:
Tactile Paving:
Wheelchairs Available: No
Passenger Assistance:
- Information Desk
  .
  Meeting point is the Information Desk, full time staffed station.
Staff Help:
Assistance is provided by station staff during the hours of train service operation. Booking is recommended
Mobility set down:
These are located in front of the station
Accessible ticket counters:
Accessible ticket machines:
- Ticket buying and collection, concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
Printed local info: There is accessible printed information available

Station operator: Greater Anglia
Ticket office:
Ticket machines:
- Ticket buying and collection, concourse
Collect online booked tickets: Yes
Sheltered waiting available: Yes
Staffing level: Full Time
Toilets:
- Unisex accessible toilet with baby change, concourse. This toilet is not accessed with a RADAR key. The toilet entry handles may be operated by most people
- Female toilet, concourse
- Male toilet, concourse
Baby changing available: Yes
Transport links:
- Replacement Bus.
  From bus stop on station forecourt.
- Taxi.
CCTV available: Yes
WiFi available: available
Refreshments: 1
Shops:
Luggage storage: Yes
Lost property: Yes
ATM machine: No
Currency exchange: No
Postbox: No
Defibrillator available: No
Trolleys available: No
Cycle storage available: No
Car parks:
- Accessible parking
- Station Car Park.
  Spaces:428
Taxi rank available: Yes
Customer information screens:
- Arrival Screens
- Departure Screens