Station Details for Cambridge North

Station Alerts

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Station Accessible information

• Step-free category:

  This station has step free access to all platforms via lifts.

  This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

  Assistance meeting point is the Information Desk at the front of the station

• : A
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

• Help Points:

  Customer  help points are located on platform 1, platform 2, the footbridge, on the stairs and in the station lobby

• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:
  • Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 05:15-01:00
  • Sunday 08:00-01:00
  • Assistance is provided by station staff during the hours of train service operation. Booking is recommended
• Train Ramp: Ramps are kept at this station to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • Information Desk

    Meeting point is the Information Desk, full time staffed station.

• Drop-off / pick-up points:

  • These are located in front of the station

  • Drop-off/pick-up

    The drop-off and/or pick-up point is on the same side of the road as the station

    This is a combined drop-off and pick-up point

    There is space for up to 3 vehicles to drop-off and/or pick-up

    There is no Help Point close to the drop-off and/or pick-up point

• Accessible ticket counters:
• Accessible ticket machines:
  • Ticket buying and collection, concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  Monday - Saturday: 0800 - 2000

  Sunday: 1000 - 2000

  Bank Holidays: 0900 - 1800

Station General information

• Station operator: Greater Anglia
• Ticket office:
• Ticket machines:
  • Ticket buying and collection, concourse
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: No
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
  • Waiting room on platform 1
  • Waiting room on Platform 2 & 3
• First class lounge: No
• Staffing level: Full Time
• Information from staff:
  • Yes - from information point
• Staff assistance:
  • Assistance is provided by station staff during the hours of train service operation. Booking is recommended
• Toilets:
  • Unisex accessible toilet with baby change, concourse. This toilet is not accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Female toilet, concourse
  • Male toilet, concourse
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    From bus stop on station forecourt.

  • Taxi. There is taxi provision
• CCTV available: Yes
• WiFi available: available
• Refreshments: 1
• Shops:
• Luggage storage: Yes
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 1000 spaces. Compounds, Racks. Sheltered.

  Adjacent station building.

  There is also a secure cycle storage at this station. This is chargeable at £25 per year, if this is something that is of interest, please follow the link for more information. https://railplus.greateranglia.co.uk/cycle-storage/cambridge-north-secure-cycle-storage

• Car parks:
  • Accessible parking
  • Station Car Park.
    Spaces:428
• Taxi rank available: Yes
• Customer information screens:
  • Arrival Screens
  • Departure Screens

Station lift information

• Lift 1 Ticket Office - Status: Unknown - Lift status unknown
• Lift 2 Platforms 2&3 - Status: In service - Lift is currently available
• Lift 3 Platform 1 - Status: Unknown - Lift status unknown