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Step free access is available to Platform 1.
Platform 2 can be accessed via the ramp at the end of Platform 1 and across a foot crossing.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Ticket office is located in the main station building. Please check opening times on the National Rail Enquiries website.
There are ticket counters here
There is a Low-Level counter here
There are induction loops indicated at the low and high level counters
There are no ticket machines here
Contact our Customer Relations team directly via the Transport for Wales Website.
The rail replacement bus stop is at the front of the station.
There is a good number of services available from outside the station including Traws Cymru bus routes T1 and T1A to Lampeter, Aberaeron and Aberystwyth. More information on Traws Cymru can be found here Transport for Wales - medium to long distance bus travel in Wales (traws.cymru) . We suggest you allow at least five minutes to transfer between your train and the bus.
An integrated rail-bus ticket from is also available to travel on trains to Carmarthen and then T1 and T1A. Check when booking your ticket by entering the following three letter codes for Lampeter (LTR), Aberaeron (AER) and for Aberystwyth checking the via Carmarthen fare options.
If your bus journey is more local, you may want to consider buying a Carmarthen PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
Eight Sheffield stands providing 16 spaces are located under the northern end of the canopy on Platform 1