Station Details for Congleton

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category B2
  
  • Category B Station
  • Scooter Friendly Station

  separate level access from station front to Manchester platform and ticket office and from path to Stoke platform. A stepped footbridge links both platforms.

  To find our more about travelling around this station, please see the 360 map click here

• Helpline: Yes
• Help Points:

  Platforms 1&2

• Induction Loop: Induction loops are only in Help Points
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance: 1
• Train Ramp: 1
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Ticket Office

    .

    Located on Platform 1/car park side of station. See National Rail Enquiries website for office hours.

  • Platform

    .

    Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.

• Staff Help: 1
• Mobility set down:
• Accessible ticket counters:
  • Ticket hall. There is a Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection on Platform 2. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket buying and collection, main entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available

Station General information

• Station operator: Northern
• Ticket office:
  • Monday to Friday 06:30-13:40
  • Saturday 07:30-13:40
  • Sunday Unavailable
• Ticket machines:
  • Ticket buying and collection on Platform 2
  • Ticket buying and collection, main entrance
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Part Time
• Toilets:
  • Toilet. This toilet is not accessed with a RADAR key. The toilet entry handles may be operated by most people
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Pick Up / Drop Off at the bus stops on Park Lane at the top of the station approach road (station side for Stoke and opposite side for Stockport).

    What3words - Towards Stoke-on-Trent - veal.tour.kind and towards Stockport - pink.natively.fills

    
    Congleton
  • Bus.

    Busline 0871 200 2233

• CCTV available: Yes
• WiFi available: available
• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Accessible parking
  • Station Car Park.
    Spaces:105
• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• No lift information available