Station Details for Cookham

Station Alerts

• The ticket office will have the following changes to planned availability:

  Thursday 23 July - closed

  Tickets can be bought from the ticket machine or digitally.

  Please note there is no access to customer toilets or waiting room outside of opening hours.

Station Accessible information

• Step-free category:

  Step free Category A station step free access available to platform and ticket office.

  This station is supported by the GWR Mobile Customer Assist Team 07:00-22:00 Mon-Sat and 09:00-20:00 Sun. To book assistance at this station, please either call GWR Passenger Assist on 0800 197 1329, through gwr.com/passengerassist or via the Passenger Assist App by Transreport.

• : A
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

• Help Points: 1
• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:
  • Monday to Friday 06:50-11:30
  • Saturday 08:15-12:00
  • Sunday Unavailable
  • Meeting point: Platform.
  • This station is supported by the GWR Mobile Customer Assist Team 07:00-22:00 Mon-Sat and 09:00-20:00 Sun. To book assistance at this station, please either call GWR Passenger Assist on 0800 197 1329, through gwr.com/passengerassist or via the Passenger Assist App by Transreport.
• Train Ramp: Ramps are kept at this station to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • Ticket Office (Staffed station)

    The Ticket Office is located in the main station building by the station car park.

  • Platform (When Unstaffed)

    Make your way onto the platform. Onboard teams will assist you.

• Drop-off / pick-up points:
• Accessible ticket counters:
  • Ticket buying and collection, waiting room

    There are ticket counters here

    There is a Low-Level counter here

    There are induction loops indicated at the low and high level counters

    There are no ticket machines here

• Accessible ticket machines:
  • Ticket buying and collection, platform 1. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Station General information

• Station operator: Great Western Railway
• Ticket office:
  • Monday to Friday 06:50-11:30
  • Saturday 08:00-11:30
  • Sunday Unavailable
• Ticket machines:
  • Ticket buying and collection, platform 1
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: Yes
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
  • Waiting room on platform 1
• First class lounge: No
• Staffing level: Part Time
• Information from staff:
  • Yes - from help point
• Staff assistance:
  • Meeting point: Platform.
  • This station is supported by the GWR Mobile Customer Assist Team 07:00-22:00 Mon-Sat and 09:00-20:00 Sun. To book assistance at this station, please either call GWR Passenger Assist on 0800 197 1329, through gwr.com/passengerassist or via the Passenger Assist App by Transreport.
• Toilets:
  • Male toilet, Platform 1
  • Female toilet, Platform 1
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Towards Marlow - Bus stop opposite Elizabeth House on Lower Road. Towards Maidenhead - Entrance to station car park.

  • Bus.

    Information to plan your onward journey is available in a printable format here

  • Airport.

    Find out more about links from GWR stations to airports.

• CCTV available: Yes
• WiFi available:
• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 20 spaces. Stands.

  On platform

• Car parks:
  • Accessible parking
  • Station Car Park.
    Spaces:56
• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• No lift information available