Station Details for Coventry

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category A
  

  Category A - This station has step-free access to all platforms / the platform

• Helpline: Yes
• Help Points: 1
• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: Yes
• Changing Places: Yes
• Staff Assistance:

  Passenger Assist meeting point is the Customer Information Office on Platform 1. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.

• Train Ramp:
• Tactile Paving: There are tactile warnings on all platforms
• Wheelchairs Available: Yes
• Passenger Assistance:

  • Customer Information Office - Platform 1

    .

    Passed the ticket gates and to the left, inside the customer information office on Platform 1.

• Staff Help:

  Passenger Assist meeting point is the Customer Information Office on Platform 1. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.

• Mobility set down: 1
• Accessible ticket counters:
  • Ticket buying and collection, station concourse. There is no Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection, station concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket hall. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
  • Ticket buying and collection, station concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is printed information available

Station General information

• Station operator: Avanti West Coast
• Ticket office:
  • Monday to Friday 05:15-21:30 Specific Hours
  • Saturday 05:30-20:45 Specific Hours
  • Sunday 07:30-21:30 Specific Hours
• Ticket machines:
  • Ticket buying and collection, station concourse
  • Ticket hall
  • Ticket buying and collection, station concourse
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Full Time
• Toilets:
  • Baby changing, lower concourse
  • Changing places toilet, lower concourse. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Unisex accessible toilet, lower concourse. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Unisex accessible toilet with baby change, Platform 1
  • Toilet, central concourse
  • Male toilet, platform level north west building
  • Toilet, Platform 2 & 3
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Rail replacement coach services can be found in the multi-storey car park.

  • Bus.

    Information to plan your onward journey is available in a printable format here.

  • Taxi. There is taxi provision
• CCTV available: Yes
• WiFi available: available
• Refreshments: 1
• Shops:

  Starbucks, M&S Simply Foods, WHSmiths and The Pumpkin Cafe

• Luggage storage: No
• Lost property: Yes
• ATM machine: Yes
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: Yes
• Cycle storage available: No
• Car parks:
  • Accessible parking
  • Accessible parking A
  • Accessible parking C
  • Accessible parking D
  • Accessible parking B
  • Coventry Multi-Storey Car Park.
    Spaces:358
  • Coventry Warwick Road Car Park.
    Spaces:187
• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements
  • Arrival Screens

Station lift information

• Coventry MSCP - Lift 9 Left hand lift as viewed from landing – Duplex - 062289000010 - Grade B - Status: In service - Lift is currently available
• Lift, Multi Storey Car Park - Status: In service - Lift is currently available
• Lift, Platform 1 - Status: Unknown - Lift status unknown
• Lift, Platform 1 to footbridge - Status: In service - Lift is currently available
• Lift, Platforms 2&3 - Status: In service - Lift is currently available
• Lift, Platforms 2&3 to footbridge - Status: In service - Lift is currently available
• Lift, Platform 4 - Status: Unknown - Lift status unknown
• Lift, Platform 4 to footbridge - Status: In service - Lift is currently available