Station Details for Croy

Station Alerts

• Croy Lifts.

  The lifts are currently out of order between platforms 1 and 2 at Croy station.

Station Accessible information

• Step-free category: Category B1
  

  This is a Category A Station.  This station has step free access to both platforms. Tactile paving on all platforms.

  Please take care when boarding/alighting the train at platform 1 and 2 as the stepping distance between the train and the platform may be more prominent than at other platforms.

• Helpline: Yes
• Help Points:

  Passenger Assistance Meeting Points

  For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.

  Please make yourself known to the station staff when you arrive. If the ticket office is closed, go to the platform your train leaves from.

  • Ticket Office

  Located on Platform 2.

  • Platform 1

  By the pole next to the shelter.

  • Platform 2

  By the customer information screen pole, past the ticket office and shelter.

• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance: 1
• Train Ramp:
• Tactile Paving: There are tactile warnings on all platforms
• Wheelchairs Available: No
• Passenger Assistance:

  • • Ticket Office

    Located on Platform 2.

    • Platform 1

    By the pole next to the shelter.

    • Platform 2

    By the customer information screen pole, past the ticket office and shelter.

    .

    Passenger Assistance Meeting Points

    For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.

    Please make yourself known to the station staff when you arrive. If the ticket office is closed, go to the platform your train leaves from.

• Staff Help: 1
• Mobility set down: 1
• Accessible ticket counters:
  • Ticket hall. There is a Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection on Platform 1. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket buying and collection, waiting room. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available

Station General information

• Station operator: ScotRail
• Ticket office:
  • Monday to Friday 06:40-19:34 Specific Hours
  • Saturday 07:40-20:34 Specific Hours
  • Sunday 09:10-16:50 Specific Hours

  • Photocards not issued 0700-0930 Mondays

• Ticket machines:
  • Ticket buying and collection on Platform 1
  • Ticket buying and collection, waiting room
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Part Time
• Toilets:
  • Toilet. This toilet is not accessed with a RADAR key
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Please click on the below link for the exact bus pick up location:-

    In the station car parks outside the booking office at platform 2

  • Bus.

    For details of bus services, visit Traveline Scotland or call 0141 465 1878 (24 hours)

• CCTV available: Yes
• WiFi available: available
• Refreshments:

  Coffee Counter

• Shops:

  Coffee Counter

• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Accessible parking A
  • Accessible parking B
  • Station Car Park.
    Spaces:240.
    

    Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge

• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• No lift information available