Station Details for Carstairs

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category C
  

  This is a Category A station. This station has a step-free access via a lift to both platforms.

  Please take care when boarding/alighting the train towards the middle of platform 1 and across all of platform 2, as the stepping distance between the platform and the train may be more prominent than at other areas of the platform.

• Helpline: Yes
• Help Points:

  Passenger Assistance Meeting Points

  For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.

  Please make yourself known to the station staff when you arrive. If the ticket office is closed, go to the platform your train leaves from.

  • Ticket Office

  The ticket office is located on island Platform 1 & 2.

  • Platform 1

  By the pillar on the Platform 1 side, next to the cycle rack.

  • Platform 2

  By the customer information screen at the entrance from the stairs to Platform 2 side.

• Induction Loop: There are no apparent induction loops
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance: 1
• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • • Ticket Office

    The ticket office is located on island Platform 1 & 2.

    • Platform 1

    By the pillar on the Platform 1 side, next to the cycle rack.

    • Platform 2

    By the customer information screen at the entrance from the stairs to Platform 2 side.

    .

    Passenger Assistance Meeting Points

    For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.

    Please make yourself known to the station staff when you arrive. If the ticket office is closed, go to the platform your train leaves from.

• Staff Help: 1
• Mobility set down:
• Accessible ticket counters:
• Accessible ticket machines:
• Printed local info: There is accessible printed information available

Station General information

• Station operator: ScotRail
• Ticket office:
  • Monday Tuesday Wednesday Thursday 07:15-11:00
  • Friday 07:00-12:45
  • Saturday 09:45-13:00
  • Sunday Unavailable

  • Scottish Bookings only

• Ticket machines:
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Part Time
• Toilets:
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Please click on the link below for the exact bus pick up location:-

    Strawfrank Road (bus stop station entrance)

  • Bus.

    For details of bus services, visit Traveline Scotland or call 0141 465 1878 (24 hours)

• CCTV available: Yes
• WiFi available:
• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Accessible parking A
  • Accessible parking B
• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• Lift 1 - Status: In service - Lift is currently available