Station Details for Carshalton

Station Alerts

No station alerts

Step-free category: Category A
This is a Category A station: Step free access to both platforms via lifts. Platform 2 also has step free access via side gate.
The Assistance Meeting Point is by the station entrance.
Helpline: Yes
Help Points:
The Assistance Meeting Point is by the station entrance.
Induction Loop: Induction loops are at designated listening areas
Accessible Toilets: Yes
Changing Places: No
Staff Assistance: 1
Train Ramp:
Tactile Paving:
Wheelchairs Available: No
Passenger Assistance:
- Assistance Meeting Point
  .
  Meet at station entrance. If no staff are present, please contact staff at the ticket gates, ticket office or platform.
Staff Help: 1
Mobility set down:
Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up in the car park
Accessible ticket counters:
- Ticket hall. There is no Low-Level counter here
Accessible ticket machines:
- Ticket buying and collection, east footpath to entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
Printed local info: There is accessible printed information available

Station operator: Southern
Ticket office:
- Monday to Friday 06:00-19:45
- Saturday 08:00-15:00
- Sunday 09:00-17:00
Ticket machines:
- Ticket buying and collection, east footpath to entrance
Collect online booked tickets: Yes
Sheltered waiting available: Yes
Staffing level: Full Time
Toilets:
- Toilet, Waiting Room
- Unisex accessible toilet. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
- Toilet, Platform 2
- Toilet, Platform 1
Baby changing available: Yes
Transport links:
- Replacement Bus.
  Please click the link for details regarding the rail replacement bus location.
  
  Rail Replacement Bus Map - Carshalton
CCTV available: Yes
WiFi available:
Refreshments: 1
Shops:
Luggage storage: No
Lost property: Yes
ATM machine: No
Currency exchange: No
Postbox: No
Defibrillator available: No
Trolleys available: No
Cycle storage available: No
Car parks:
- Accessible parking
- Station Car Park.
  Spaces:32.
  Free parking is offered to all Blue Badge holders.
  Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks.
  If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.
Taxi rank available: No
Customer information screens:
- Departure Screens
- Announcements