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Step-free category C station. Steps to both platforms.
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj
Customer Help points are located on every platform
Wait at the platform Assisted Boarding Point, or on the platform in view of station/on-train staff and make yourself known when the train arrives
There are ticket counters here
There is a Low-Level counter here
There are induction loops indicated at the low and high level counters
There are ticket machines here
There is space in front of the ticket machine to manoeuvre a wheelchair
The controls may be at a suitable height for some people
Please contact our Customer Service Centre on 0345 6000 650
Bridge Road bus stop 'S' outside station entrance
Information to plan your onward journey is available in a printable format here
Parking is chargeable for all vehicles except registered Blue Badge holders.