Station Details for London Cannon Street

Station Alerts

No station alerts

Station Accessible information

• Step-free category:

  There is step free access at street level from left side main station entrance to concourse level.

  There are two lifts:

  Lift 1, East side concourse from to Concourse / Street level

  Lift 2, West side concourse to London Underground ticket hall and street level, but not platforms. Available only when the underground station is open.

• : A
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

• Help Points:
• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:
  • Available during station opening hours.
• Train Ramp: Ramps are kept at this station to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • Assistance Meeting Point

    Located on the main concourse at the ticket office. Please check the opening times on the National Rail Enquiries website.

• Drop-off / pick-up points:
• Accessible ticket counters:
  • Ticket Office and Lounge

    There are ticket counters here

    There is a Low-Level counter here

    There are induction loops indicated at the low and high level counters

    There are no ticket machines here

• Accessible ticket machines:
• Printed local info: There is accessible printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  Available during station opening hours

Station General information

• Station operator: Network Rail
• Ticket office:
  • Monday to Friday 07:15-19:40
  • Weekends Unavailable
• Ticket machines:
• Collect online booked tickets: Yes
• London fare zone: Zone 1
• Oyster card:

  Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)

• Smartcard: No
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
• First class lounge: No
• Staffing level: Full Time
• Information from staff:
  • Yes - from ticket office
  • Yes - from information point
• Staff assistance:
  • Available during station opening hours.
• Toilets:
  • Accessible Toilet. This toilet is not accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Accessible Toilet with Baby Changing Facilities. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Male Toilets with Baby Changing. This toilet is not accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Female Toilets with Baby Changing. This toilet is not accessed with a RADAR key. The toilet entry handles may be operated by most people
• Baby changing available: Yes
• Transport links:
• CCTV available: Yes
• WiFi available:
• Refreshments:

  Food outlet (Seating available)

• Shops:

  Wide range of shops

• Luggage storage: No
• Lost property: Yes
• ATM machine: Yes
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 56 spaces. Sheltered.

  Electric bikes & scooters are prohibited.

• Car parks:
• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• Lift 1 Concourse to TfL Underground - Status: In service - Lift is currently available