Station Details for Chestfield & Swalecliffe

Station Alerts

No station alerts

Step-free category: Category C
This is a category C station. This station does not have step free access. Steps to both platforms.
Helpline: Yes
Help Points:
By steps
Induction Loop: Induction loops are only in Help Points
Accessible Toilets: No
Changing Places: No
Staff Assistance: 1
Train Ramp:
Tactile Paving:
Wheelchairs Available: No
Passenger Assistance:
- Platform
  .
  Please wait at the platform shelter/seating in view of station/on-train staff and make yourself known when the train arrives, or access a help button.
Staff Help: 1
Mobility set down:
Accessible ticket counters:
Accessible ticket machines:
- Ticket buying and collection. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
Printed local info: There is no printed information available

Station operator: Southeastern
Ticket office:
- Monday to Friday Unavailable
- Saturday Unavailable
- Sunday Unavailable
- Ticket office managed by Southeastern
Ticket machines:
Collect online booked tickets: Yes
Sheltered waiting available: Yes
Staffing level: Part Time
Toilets:
Baby changing available: No
Transport links:
- Replacement Bus.
  - Towards Faversham: Bus stop on St John's Road opposite St John's centre (what 3 words: blast.kinks.create).
  - Towards Margate: Bus stop on St John's Road outside community centre (what 3 words: spits.begin.take)
- Bus.
  Information to plan your onward journey is available in a printable format here
CCTV available: Yes
WiFi available:
Refreshments:
Shops:
Luggage storage: No
Lost property: Yes
ATM machine: No
Currency exchange: No
Postbox: No
Defibrillator available: No
Trolleys available: No
Cycle storage available: No
Car parks:
Taxi rank available: No
Customer information screens:
- Departure Screens
- Announcements