Station Details for City Thameslink

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category A
  

  This is a Category B1 station: The Ludgate Hill entrance has step-free access (via lifts) to both platforms. The Holborn Viaduct entrance provides access to both platforms via stairs/escalators only. The Ludgate Hill and Holborn Viaduct entrances are approx. 350m apart via the street).

  The Assistance Meeting Point is by the ticket office.

• Helpline: Yes
• Help Points:

  The Assistance Meeting Point is by the ticket office.

• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:

  This station has level access between train and platform without assistance from staff.

• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: Yes
• Passenger Assistance:

  • Assistance Meeting Point

    .

    On the Ludgate Hill station concourse. If no staff are present, please contact staff at the ticket gates, ticket office or platform.

• Staff Help:

  This station has level access between train and platform without assistance from staff.

• Mobility set down:
• Accessible ticket counters:
  • Ticket buying and collection, north concourse. There is no Low-Level counter here
  • Ticket buying and collection, south concourse. There is no counter here
• Accessible ticket machines:
  • Ticket buying and collection, north concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket buying and collection, south concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available

Station General information

• Station operator: Thameslink
• Ticket office:
  • Monday to Friday 07:15-19:45
  • Saturday Unavailable
  • Sunday Unavailable
• Ticket machines:
  • Ticket buying and collection, north concourse
  • Ticket buying and collection, south concourse
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Part Time
• Toilets:
  • Unisex accessible toilet, south concourse (south). This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Male toilet, south concourse (south)
  • Female toilet, south concourse (south)
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Please click the link for details regarding the rail replacement bus location.

    
    Rail Replacement Bus Map - City Thameslink
• CCTV available: Yes
• WiFi available:
• Refreshments: 1
• Shops: 1
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• Lift 1 Platform 1 - Status: In service - Lift is currently available
• Lift 2 Platform 2 - Status: In service - Lift is currently available