Station Details for Carlton

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Step-free category: Category B1
Category B
Platform 1 has step free access via a ramp with a shallow gradient. Platform 2 has step free access via a ramp with a shallow gradient. However, access between the platforms is via a level crossing which has an uneven surface due to the tracks.
Suitable for wheelchair access, ramp dimensions not stated. This station has tactile paving at the edge of Platform 1 but not on the edge of Platform 2.
Helpline: Yes
Help Points:
Platform 1 & 2
Induction Loop: Induction loops are at designated listening areas
Accessible Toilets: No
Changing Places: No
Staff Assistance:
Assistance provided by on-train staff.
Train Ramp:
Tactile Paving:
Wheelchairs Available: No
Passenger Assistance:
- Platform
  .
  Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Staff Help:
Assistance provided by on-train staff.
Mobility set down:
Accessible ticket counters:
Accessible ticket machines:
Printed local info: There is printed information available

Station operator: East Midlands Railway
Ticket office:
Ticket machines:
Collect online booked tickets: Yes
Sheltered waiting available: Yes
Staffing level: Unstaffed
Toilets:
Baby changing available: No
Transport links:
- Replacement Bus.
  At the bus stop at the station entrance.
- Bus.
  Information to plan your onward journey is available in a printable format here
CCTV available: Yes
WiFi available:
Refreshments:
Shops:
Luggage storage: No
Lost property: No
ATM machine: No
Currency exchange: No
Postbox: No
Defibrillator available: No
Trolleys available: No
Cycle storage available: No
Car parks:
- Station Car Park.
  Spaces:20
Taxi rank available: No
Customer information screens: