The lifts are out of order between platforms 4 and 7 at Chester station.
Category A.
Step free access is available to all platforms via lifts.
The meeting point for customers who have booked assistance or wish to request assistance is the Customer Services Office in the main concourse.
Gateline
.On the main concourse situated near the main entrance.
The meeting point for customers who have booked assistance or wish to request assistance is the Customer Services Office in the main concourse.
The rail replacement bus stop is a local bus stop (S2) on City Road, next to The Queen at Chester Hotel.
Bus stop is located outside the station.
First and Arriva both operate a network of regular local bus routes around Chester and also to nearby towns and villages. For route maps and timetables: www.firstgroup.com/ukbus and www.arrivabus.co.uk
Buy a Chester PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
There is a "RailLink" bus service which runs from directly outside the station to Chester city centre. This service operates Mon to Sat from 07:00 to 19:00.
Coffee shop - Costa Coffee.
Buffet.
Public House/Bar.
There is a WHSmith located on the main concourse.