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Category B1-partial.
Step free access is available to Platform 1 (to Carmarthen) via the station car park.
Step free access to Platform 2 (to Milford Haven) is via the entrance at the end of the cul de sac. Access between the platforms is via a roadbridge with pavement, however there is no pavement along the access road to Platform 1.
Platform
.On the platform in view of the on-train staff.
The rail replacement bus stops at the bus stops on the main road outside the station (A478). Towards Clarbeston Road use the bus stop on the station side of the road and towards Whitland use the bus stop on the opposite side.