Station Details for Canary Wharf (Elizabeth line)

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category A
  
  • Accessibility Category A. This station has step-free access to all platforms.
  • Staff assistance is always available.
  • Accessible seating is available on platforms A and B.
• Helpline: Yes
• Help Points:

  Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.

• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:

  Staff are available to assist from the first to last train.

• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: Yes
• Passenger Assistance:

  • Gateline

    .

    Make your way to one of the two gatelines. At the entrance on Crossrail Place, or at the entrance 2 on Crossrail Place.

• Staff Help:

  Staff are available to assist from the first to last train.

• Mobility set down:
• Accessible ticket counters:
• Accessible ticket machines:
  • Ticket buying and collection, West Box Concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket buying and collection, East Box Concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info:

Station General information

• Station operator: Elizabeth line
• Ticket office:
• Ticket machines:
  • Ticket buying and collection, West Box Concourse
  • Ticket buying and collection, East Box Concourse
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Full Time
• Toilets:
• Baby changing available: No
• Transport links:
  • Bus.

    Information to plan your onward journey is available from the map provided.

  • Underground.

    London Underground Jubilee Line and Docklands Light Railway.

  • Airport.

    Services running to Heathrow Terminal 2&3, 4 and 5 running from this station.

  • Port.

    Canary Wharf Pier can be found on the north bank of the River Thames and is located immediately next to Westferry Circus.

• CCTV available: Yes
• WiFi available: available
• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• No lift information available