Station Details for Cathays

Station Alerts

No station alerts

Station Accessible information

• Step-free category:

  While both platforms are step-free, there is no facility for wheelchair users, mobility scooter users or persons with reduced mobility to cross between Platform 1 and 2 due to a steep footbridge. Customers who have travelled from the Valleys and wish to access the University or the Civic Centre are advised to travel to Queen Street station, change onto a North-bound service and alight at Cathays on the return service.

• : B2
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

• Help Points:

  On the Pontypridd bound platform.

• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:
  • There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
• Train Ramp: Ramps are available on the train to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • Platform

    On the platform in view of the on-train staff.

• Drop-off / pick-up points:
• Accessible ticket counters:
• Accessible ticket machines:
  • Ticket hall. .
  • Ticket buying and collection, south entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket buying and collection, north entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
• Printed local info: There is no printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  Contact our Customer Relations team directly via the Transport for Wales Website.

Station General information

• Station operator: Transport for Wales
• Ticket office:
• Ticket machines:
  • Ticket hall
  • Ticket buying and collection, south entrance
  • Ticket buying and collection, north entrance
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: No
• Contactless cards: Yes
• Sheltered waiting available: Yes
• Waiting rooms:
• First class lounge: No
• Staffing level: Part Time
• Information from staff:
  • Yes - from ticket office
  • Yes - from help point
• Staff assistance:
  • There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
• Toilets:
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    The rail replacement bus stop is on Park Place, near the Student Union.

  • Bus.

    The nearest bus stop is on Park Place.

• CCTV available: Yes
• WiFi available:
• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 30 spaces. Stands.

  15 Sheffield stands providing for up to 30 bicycles in an area, located to the south of the footbridge which crosses the railway.

• Car parks:
• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Arrival Screens

Station lift information

• No lift information available