Station Details for Dagenham Dock

Station Alerts

No station alerts

Station Accessible information

• Step-free category:
• : B2
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

• Help Points: 1
• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:
• Train Ramp: Ramps are kept at this station to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • Gateline (Staffed Hours)

    Downside main entrance, gateline area to left, step free access via slope. Check staffed hours on National Rail Enquiries website.

  • Upside Entrance (Staffed Hours)

    Slope access for entrance to platform. Check staffed hours on National Rail Enquiries website.

  • Station Help Points

    Outside of staffed hours, please use the help point to request assistance for your journey.

• Drop-off / pick-up points:
• Accessible ticket counters:
  • Ticket buying and collection

    There are ticket counters here

    There is no counter here

    There are induction loops indicated at the low and high level counters

    There are no ticket machines here

• Accessible ticket machines:
• Printed local info:
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  Monday - Friday, 08:00 - 18:00

  Saturday, Sunday and Public Holidays - 09:00 - 16:00 

  0345 744 4422 (option 3, followed by option 3)

  contact@c2crail.co.uk

Station General information

• Station operator: c2c
• Ticket office:
  • Monday to Friday 06:15-09:50
  • Saturday Unavailable
  • Sunday Unavailable
• Ticket machines:
• Collect online booked tickets: Yes
• London fare zone: Zone 5
• Oyster card:

  Oyster top-up only from self-service ticket machine.

  The nearest Oyster Ticket Stop that can issue new Oyster Cards is at Londis, 17-19 Goresbrook Road, Dagenham, Essex, RM9 6UX.

• Smartcard: No
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
• First class lounge: No
• Staffing level: Part Time
• Information from staff:
  • Yes - from ticket office
• Staff assistance:
• Toilets:
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    c2c Rail Replacement down Chequers Lane, north of the station:

    • Buses toward Barking at Bus Stop O (W3W ///edit.name.regard)
    • Buses toward Rainham/Grays at Bus Stop I (W3W ///atoms.effort.rested)

  • Bus.

    Information to plan your onward journey is available in a printable format here

• CCTV available: Yes
• WiFi available:

• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 6 spaces. Stands.

  Outside station entrance

• Car parks:
  • Station Car Park.
    Spaces:12
• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• Lift, Platform 1 - Status: In service - Lift is currently available