Station Details for Dundee

Station Alerts

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Station Accessible information

• Step-free category: Category A
  

  This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the Ticket Office.

  Please take care when boarding / alighting the train at this station as the stepping distance between the train and the platform may be more prominent than at other stations.

• Helpline: Yes
• Help Points:

  Passenger Assistance Meeting Points.

  For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.

  Please make yourself known to the station staff when you arrive.

  • Electronic Ticket Gates

  Located on the main concourse.

• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: Yes
• Changing Places: Yes
• Staff Assistance: 1
• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Passenger Assistance Meeting Points.

    For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.

    Please make yourself known to the station staff when you arrive.

    • Electronic Ticket Gates

    Located on the main concourse.

    .

    Located at electronic ticket gates on the main concourse. Make yourself known to staff working at the gates for assistance

• Staff Help: 1
• Mobility set down: 1
• Accessible ticket counters:
  • Ticket buying and collection, main concourse. There is a Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection, main concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info:

Station General information

• Station operator: ScotRail
• Ticket office:
  • Monday to Friday 06:25-19:30
  • Saturday 06:25-19:30
  • Sunday 08:30-19:30
• Ticket machines:
  • Ticket buying and collection, main concourse
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Part Time
• Toilets:
  • Toilet, Platforms 1-4
  • Unisex accessible toilet. This toilet is not accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Changing Places toilet, Platforms 1-4. This toilet is not accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Male toilet, Platforms 1-4
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Please click on the link below for the exact bus pick up location:-

    Bus lay-by, Riverside Drive (200yds from station entrance)

  • Bus.

    For details of bus services, visit Traveline Scotland or call 0141 465 1878 (24 hours)

  • Taxi.
• CCTV available: Yes
• WiFi available: available
• Refreshments:

  Costa/ Coffee House

• Shops:

  Costa/ Coffee House

• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: Yes
• Cycle storage available: No
• Car parks:
  • Accessible parking
  • Short Stay Car Park.
    Spaces:9
• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements
  • Arrival Screens

Station lift information

• Lift to platforms - Status: In service - Lift is currently available