Rail replacement
Rail replacement buses will pick up and set down in front of the station, next to the station car park, for services towards Leeds. For services towards Huddersfield, Brighouse and Ravensthorpe, buses will stop on the opposite side of Dewsbury Ring Road.
Please check journey planners for rail replacement bus timetables. Further information is available on posters at the station, or by contacting TransPennine Express customer relations on 0345 600 1671. Lines are open 06:00–23:00, seven days a week.
This station is category B2. Step free access is provided from the station entrance to all platforms. Lifts are used to provide level access to Platform 1 (trains from Manchester towards Leeds). This station is partially staffed. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.
Station staff can provide assistance throughout the station, and with boarding and alighting the train. Customers requiring assistance should make themselves known to station staff at the Ticket Office on the Station Concourse no less than 20 minutes prior to the departure time of their train.
Assistance can be requested in advance by contacting TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay).
We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point.
Outside of staffed station hours, assistance to board and alight the train can be provided by the Conductor. The conductor is usually positioned at the rear of the train. Customers requiring assistance to navigate through the station when the station is unstaffed are requested to contact TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided.
Boarding ramps are available at this station, and are carried on board all TransPennine Express trains.
Help Points are located on platform 1 and in the Ticket Hall to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.
The ticket office is located on the station concourse off of platform 2. Please check the opening times on the National Rail Enquiries website.
Outside of Ticket office staffing hours, customers should wait on the platform and make themselves known to the train crew when the train arrives.
Drop off and pick up point on A638
The drop-off and/or pick-up point is accessed via a controlled road crossing such as a pedestrian crossing
This is a combined drop-off and pick-up point
There is space for up to 3 vehicles to drop-off and/or pick-up
There is no Help Point close to the drop-off and/or pick-up point
Drop off and pick up point on Dewsbury Ring Road
The drop-off and/or pick-up point is on the same side of the road as the station
This is a drop-off point only
There is space for up to 5 vehicles to drop-off and/or pick-up
There is no Help Point close to the drop-off and/or pick-up point
There are ticket counters here
There is a Low-Level counter here
There are induction loops indicated at the low and high level counters
There are ticket machines here
There is space in front of the ticket machine to manoeuvre a wheelchair
The controls are at a suitable height for wheelchair users
To speak to a member of our team, please call: 0345 600 1671.
Replacement transport will pick up/drop off in front of the station (adjacent to station car park) towards Leeds and on the opposite side of Dewsbury Ring Road towards Huddersfield, Brighouse and Ravensthorpe.
Information to plan your onward journey is available in a printable format here
Refreshments are available from the West Riding public house.
A secure Cycle Hub storage facility is situated on Platform 2.
Cycle racks are also available on Platform 1.
Information about travelling with your cycle on TransPennine Express trains is available here
Information about travelling with your cycle on Northern trains is available here