Station Details for Dartford

Station Alerts

• There is currently no step-free access between the concourse and platforms. The nearest station with step-free access is Greenhithe.

Station Accessible information

• Step-free category: Category A
  

  This is a category A station. This station has step free access to all platforms - Access to all platforms and interchange via lifts and stairs.

• Helpline: Yes
• Help Points:

  On platform

• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance: 1
• Train Ramp: 1
• Tactile Paving:
• Wheelchairs Available: Yes
• Passenger Assistance:

  • Ticket Office / Booking Hall

    .

    The ticket office / booking hall. Please check opening times on the National Rail Enquiries website.

  • Platform

    .

    Please wait at the platform shelter/seating in view of station/on-train staff and make yourself known when the train arrives, or access a help button.

• Staff Help: 1
• Mobility set down: 1
• Accessible ticket counters:
  • Ticket buying and collection. There is a Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
• Printed local info: There is accessible printed information available

Station General information

• Station operator: Southeastern
• Ticket office:
  • Monday to Friday 06:00-20:40
  • Saturday 06:10-19:40
  • Sunday 07:10-20:40

  • Assistance/Help available from station staff from First to Last trains.

• Ticket machines:
  • Ticket buying and collection
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Full Time
• Toilets:
  • Baby changing, station concourse
  • Female toilet, station concourse
  • Male toilet, station concourse
  • Accessible toilet
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Station Approach

    Saturday 14 to Sunday 22 February:

    During the major engineering work at Dartford, there will be 5 different stops used by replacement buses at Dartford:

    Stop A: Buses to Barnehurst. On Station Approach behind the station building, furthest from the traffic island.

    Stop B: Buses to Crayford. On Station Approach, behind the station building., closest to the traffic island.

    Stop C: Buses to Slade Green. Outside the station entrance on the traffic island. (On weekdays, only buses to Slade Green which start their journey at Dartford will use this stop, other buses will use Stop E)

    Stop D: Buses to Gravesend. Bus stop in Home Gardens. Across the car park and down the steps.

    Stop E (weekdays only): Buses to Slade Green. Bus stop in Hythe Street. (only buses from Gravesend will use this bus stop, other buses to Slade Green will use Stop C). Please use this map for more information.

  • Bus.

    Information to plan your onward journey is available in a printable format here

  • Taxi.
• CCTV available: Yes
• WiFi available:
• Refreshments:

  Café and Selecta vending machines

• Shops:

  newspapers

• Luggage storage: No
• Lost property: Yes
• ATM machine: Yes
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Accessible parking
  • Station Car Park.
    Spaces:186.
    

    Parking is free for disabled customers by displaying a valid Blue Badge in any car parking space, however you must register your vehicle in advance at https://bluebadge.apcoa.co.uk/.  

• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• Lift 1 Platform 1&2 - Status: In service - Lift is currently available
• Lift 2 Platform 3&4 - Status: In service - Lift is currently available
• Lift 3 Concourse - Status: In service - Lift is currently available