Station Details for Dunfermline City

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category B2
  

  This is a Category B2 station. Level to platform 2, subway and steep ramp to platform 1. The Passenger Assist meeting point is at the Ticket Office.

  Please take care when boarding / alighting the train at this station as the stepping distance between the train and the platform may be more prominent than at other stations.

• Helpline: Yes
• Help Points:

  Passenger Assistance Meeting Points

  For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.

  Please make yourself known to the station staff when you arrive. If the ticket office is closed, go to the platform your train leaves from.

  • Ticket Office

  Located on Platform 2.

  • Platform 1

  By the customer information screen pole, next to the waiting room.

  • Platform 2

  By the customer information screen pole, under the canopy.

• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance: 1
• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Passenger Assistance Meeting Points

    For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.

    Please make yourself known to the station staff when you arrive. If the ticket office is closed, go to the platform your train leaves from.

    • Ticket Office

    Located on Platform 2.

    • Platform 1

    By the customer information screen pole, next to the waiting room.

    • Platform 2

    By the customer information screen pole, under the canopy.

    .

    Located on platform 2. If unstaffed, go directly to your departure platform.

• Staff Help: 1
• Mobility set down: 1
• Accessible ticket counters:
  • Ticket buying and collection, Concourse. There is a Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection, platform 1. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available

Station General information

• Station operator: ScotRail
• Ticket office:
  • Monday to Friday 06:40-19:45
  • Saturday 06:40-19:45
  • Sunday Unavailable
• Ticket machines:
  • Ticket buying and collection, platform 1
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Part Time
• Toilets:
  • Female toilet, Platform 2
  • Unisex accessible toilet, Platform 2. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Please click on the link below for the exact bus pick up location:-

    Staffed Car park platform 2 Woodmill road.

  • Bus.

    For details of bus services, visit Traveline Scotland or call 0141 465 1878 (24 hours)

  • Taxi.
• CCTV available: Yes
• WiFi available: available
• Refreshments:

  Newsagent / Cafe

• Shops:

  News kiosk

• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Accessible parking
  • Accessible parking A
  • Accessible parking B
  • Station Car Park.
    Spaces:76.
    

    Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge

• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Arrival Screens

Station lift information

• No lift information available