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Step free access is available to the platform via a ramp with a shallow gradient.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
On the platform in view of the on-train staff .
Contact our Customer Relations team directly via the Transport for Wales Website.
Local bus stop on Windsor Road. Towards Cardiff, at the entrance to Dingle Park near the station access lane. Towards Penarth, near Penarth Police Station.