Station Details for Delamere

Station Alerts

No station alerts

Station Accessible information

• Step-free category:
  • Category B Station
  • Scooter Friendly Station
  • Chester Platform: Level access through gate from car park onto platform.
  • Manchester platform: Level access through gate from drive onto platform.
  • Access between platforms is via road overbridge.
• : B1
• Helpline:

  Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive.

  We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains.

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

• Help Points:
• Induction Loop: There are no apparent induction loops
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:
• Train Ramp: Ramps are available on the train to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • Platform

    Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.

• Drop-off / pick-up points:

  • No designated area is provided. Street set down only available.

  • Drop off and pick up point on Station Road, south entrance

    The drop-off and/or pick-up point is on the same side of the road as the station

    This is a drop-off point only

    There is space for 1 vehicle at a time to drop-off and/or pick-up

    There is no Help Point close to the drop-off and/or pick-up point

  • Drop off and pick up point on Station Road, north entrance

    The drop-off and/or pick-up point is on the same side of the road as the station

    This is a pick-up point with a waiting area

    There is space for up to 3 vehicles to drop-off and/or pick-up

    There is no Help Point close to the drop-off and/or pick-up point

• Accessible ticket counters:
• Accessible ticket machines:
  • Ticket buying and collection on Platform 1. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
• Printed local info: There is printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  08002006060

Station General information

• Station operator: Northern
• Ticket office:
• Ticket machines:
  • Ticket buying and collection on Platform 1
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: No
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
  • Waiting room on Platform 2
  • Waiting room on platform 1
• First class lounge: No
• Staffing level: Unstaffed
• Information from staff:
• Staff assistance:
• Toilets:
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Rail replacement services pick up/drop off at the intersection between Station Road (the B5152) and Delamere Forest Road.

    What3words - remember.embellish.abstracts

    
    Delamere
  • Bus.

    Busline 0871 200 2233

• CCTV available: No
• WiFi available:
• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage:
• Car parks:
  • Station Car Park.
    Spaces:5
• Taxi rank available: No
• Customer information screens:
  • Departure Screens

Station lift information

• No lift information available