Station Details for Denmark Hill

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category A
  

  This is a Category A station: This station has step-free access to all platforms.

  The Assistance Meeting Point is in the Booking Hall.

• Helpline: Yes
• Help Points:

  The Assistance Meeting Point is in the Booking Hall.

• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance: 1
• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Assistance Meeting Point

    .

    Meet in the ticket office. If no staff are present, please contact staff at the ticket gates or platform.

• Staff Help: 1
• Mobility set down:
• Accessible ticket counters:
  • Ticket buying and collection. There is no counter here
  • Ticket buying and collection, concourse. There is no counter here
• Accessible ticket machines:
  • Ticket buying and collection. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket buying and collection, concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available

Station General information

• Station operator: Thameslink
• Ticket office:
  • Monday to Friday 06:10-21:00
  • Saturday 06:40-20:00
  • Sunday 08:10-17:40
• Ticket machines:
  • Ticket buying and collection
  • Ticket buying and collection, concourse
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Full Time
• Toilets:
  • Toilet. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Please click the link for details regarding the rail replacement bus location.

    
    Rail Replacement Bus Map - Denmark Hill
• CCTV available: Yes
• WiFi available:
• Refreshments: 1
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• Lift, Platform 1 - Status: In service - Lift is currently available
• Lift, Platforms 2&3 - Status: Unknown - Lift status unknown
• Lift, Platform 4 - Status: In service - Lift is currently available