Station Details for Denham

Station Alerts

No station alerts

Station Accessible information

• Step-free category:

  Step Free Access Category A. Step free access to all platforms via lifts.

• : A
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

• Help Points: 1
• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:
  • Monday to Friday 06:00-12:40
  • Saturday 07:00-09:30
  • Sunday Unavailable
  • Passenger Assistance Meeting Point - at the booking office (during opening hours only). We recommend that you book assistance in advance of your journey to enable us to get a member of staff to the station outside of booking office opening hours to assist you. Alternatively, please use the Help Point at the station.
• Train Ramp: Ramps are kept at this station to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • Booking office (during staffed hours)

    At the booking office on platform 1 (London-bound) during staffed hours; step-free from car park. Use help point outside these times.

• Drop-off / pick-up points:
• Accessible ticket counters:
• Accessible ticket machines:
  • Ticket buying and collection. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.

Station General information

• Station operator: Chiltern Railways
• Ticket office:
  • Monday to Friday 06:00-12:40
  • Saturday 07:50-13:30
  • Sunday Unavailable
• Ticket machines:
  • Ticket buying and collection
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: No
• Contactless cards: Yes
• Sheltered waiting available: Yes
• Waiting rooms:
  • Waiting room
• First class lounge: No
• Staffing level: Part Time
• Information from staff:
  • Yes - from help point
  • Yes - from ticket office
• Staff assistance:
  • Passenger Assistance Meeting Point - at the booking office (during opening hours only). We recommend that you book assistance in advance of your journey to enable us to get a member of staff to the station outside of booking office opening hours to assist you. Alternatively, please use the Help Point at the station.
• Toilets:
  • Gender specific toilets, Platform 2. This toilet is not accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Unisex accessible toilet, Platform 2. This toilet is not accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Toilet, Platform 2
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    At station entrance.

  • Bus.

    Information to plan your onward journey is available in a printable format here

  • Airport.

    Connections to Heathrow Airport available 7 days a week. Travel on the number 724 bus, operated by Arriva, with a journey time of just over 20mins.

    For fares, timetables, and more information (https://www.arrivabus.co.uk/herts-and-essex/services/724---harlow-to-london-heathrow-airport/?direction=outbound#Service Times).

  • Taxi. There is taxi provision
• CCTV available: Yes
• WiFi available:

  Find WiFi Hotspots around Denham station

• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 5 spaces. Stands. Sheltered.

  Near station entrance.

• Car parks:
  • Station Car Park.
    Spaces:158.
    

    Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge. Please visit the station ticket office where a member of staff will record your vehicle registration number.

• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• Lift 1 Platform 1 - Status: In service - Lift is currently available
• Lift 2 Platform 2 - Status: In service - Lift is currently available