Station Details for Darsham

Station Alerts

No station alerts

Station Accessible information

• Step-free category:

  This station has step free access to both platforms from the A12 road, with approximately 30 metres between the two entrances which are either side of the level crossing.

  This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

• : B1
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

• Help Points:

  Help points can be found at the following location(s):

  • Platform 1 (for trains towards Saxmundham, Woodbridge, and Ipswich) - At the entrance to this platform, fixed to a white post
  • Platform 2 (for trains towards Halesworth, Beccles, and Lowestoft) - At the entrance to this platform next to the blue smartcard validator, fixed to the bricked wall
• Induction Loop: Induction loops are only in Help Points
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:
  • This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
  • What assistance is available for customers using this station?
  • How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
  • Assistance meeting point is on the platform.
• Train Ramp: Ramps are kept at this station to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • Platform

    Meeting point is on the platform. Unstaffed station, assistance provided by conductor.

• Drop-off / pick-up points:
• Accessible ticket counters:
• Accessible ticket machines:
  • Ticket buying and collection. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is no printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

  The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

  Closed on Christmas Day and Boxing Day.

Station General information

• Station operator: Greater Anglia
• Ticket office:
• Ticket machines:
  • Ticket buying and collection
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: No
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
  • Waiting room
• First class lounge: No
• Staffing level: Unstaffed
• Information from staff:
  • Yes - from help point
• Staff assistance:
  • This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
  • What assistance is available for customers using this station?
  • How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
  • Assistance meeting point is on the platform.
• Toilets:
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Rail replacement bus services towards Ipswich pick up and drop off at the service bus stop on the opposite side of the road to the station buildings, just along from the Smoke & Fire Tiles workshop. Rail replacement bus services towards Lowestoft pick up and drop off at the station car park entrance, in front of the Darsham Country Centre in the former station buildings.

• CCTV available: Yes
• WiFi available:
• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: Yes
• Trolleys available: No
• Cycle storage: 11 spaces. Lockers, Stands.

  One cycle locker is at the entrance to Platform 2 (for trains towards Halesworth, Beccles, and Lowestoft) and one cycle stand is on the same platform, towards the far end of the covered waiting area.

  There are also four cycle stands on Platform 1 (for trains towards Saxmundham, Woodbridge, and Ipswich), between the covered waiting area and the wooden bench on the platform.

• Car parks:
  • Accessible parking
  • Station Car Park.
    Spaces:30
• Taxi rank available: No
• Customer information screens:
  • Departure Screens

Station lift information

• No lift information available