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This station has step free access to both platforms from the A12 road, with approximately 30 metres between the two entrances which are either side of the level crossing.
This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Help points can be found at the following location(s):
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
Assistance meeting point is on the platform.
Platform
.Meeting point is on the platform. Unstaffed station, assistance provided by conductor.
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
Assistance meeting point is on the platform.
Rail replacement bus services towards Ipswich pick up and drop off at the service bus stop on the opposite side of the road to the station buildings, just along from the Smoke & Fire Tiles workshop. Rail replacement bus services towards Lowestoft pick up and drop off at the station car park entrance, in front of the Darsham Country Centre in the former station buildings.