Station Details for Eaglescliffe

Station Alerts

No station alerts

Station Accessible information

• Step-free category:
  • Category B Station

  There is access onto an island platform via a ramped footbridge, which is quite steep and may be unsuitable for mobility impaired customers.

  Step free access from car park to station entrance.

  To find our more about travelling around this station, please see the 360 map click here

• : B2
• Helpline:

  Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive.

  We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains.

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

• Help Points:
• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:
• Train Ramp: Ramps are available on the train to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • Platform

    Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.

• Drop-off / pick-up points:

  • Step free access from car park to station entrance

  • Drop-off/pick-up

    The drop-off and/or pick-up point is on the same side of the road as the station

    This is a combined drop-off and pick-up point

    There is space for up to 3 vehicles to drop-off and/or pick-up

    There is no Help Point close to the drop-off and/or pick-up point

• Accessible ticket counters:
  • Ticket buying and collection

    There are ticket counters here

    There is no Low-Level counter here

    There are only induction loops at high-level ticket counters

    There are no ticket machines here

• Accessible ticket machines:
• Printed local info: There is accessible printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  08002006060

Station General information

• Station operator: Northern
• Ticket office:
  • Monday to Friday 07:00-17:30
  • Saturday 07:00-13:30
  • Sunday 09:00-15:30
• Ticket machines:
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: Yes
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
  • Waiting room on platform 1 & 2
  • Waiting room on platform 1 & 2
• First class lounge: No
• Staffing level: Unstaffed
• Information from staff:
• Staff assistance:
• Toilets:
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Rail replacement services pick up/drop off on Yarm Road at the service bus stops. Station side towards Middlesbrough and opposite side of road towards Darlington.

    What3words - Towards Middlesborough - agreeable.axed.looks & towards Darlington - narrates.corrects.latter

    
    Eaglescliffe
  • Bus.

    There is a bus stop located close to the station within walking distance. Busline 0871 200 2233

• CCTV available: Yes
• WiFi available:
• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 8 spaces. Lockers, Stands.

  Within car park

• Car parks:
  • Accessible parking
  • Station Car Park.
    Spaces:79
• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• No lift information available