Station Details for Ealing Broadway

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category A
  
  • Accessibility Category A. This station has step-free access to all platforms. For access to District line & Central line services, take lifts to platform 4 and follow signs to District line or Central Line.
  • Staff ramp assistance is always available.
  • Accessible seating is available on platforms
  • Wheelchairs are available from first to last train.

• Helpline: Yes
• Help Points:

  Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station

• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: Yes
• Changing Places: Yes
• Staff Assistance:

  Staff are available to assist from the first to last train each day.

• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Gateline

    .

    Make your way to the gateline at the station entrance

• Staff Help:

  Staff are available to assist from the first to last train each day.

• Mobility set down:
• Accessible ticket counters:
  • Ticket buying and collection, west concourse. There is a Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection, west concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
• Printed local info: There is accessible printed information available

Station General information

• Station operator: Elizabeth line
• Ticket office:
  • Monday to Friday 05:35-23:25
  • Saturday 05:35-23:25
  • Sunday 07:00-20:30
• Ticket machines:
  • Ticket buying and collection, west concourse
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Full Time
• Toilets:
  • Changing Places / accessible toilet, north concourse. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Unisex accessible toilet, north concourse. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Baby changing toilet, north concourse. This toilet is not accessed with a RADAR key. This toilet entry handles may be operated by some people
  • Female toilet, north concourse
  • Male toilet, north concourse
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Bus stop F outside station entrance (both directions)

    
    Ealing Broadway - Rail Replacement Information
  • Bus.

    Transport for London Buses operate from outside the station.

    Information to plan your onward journey click Here

  • Underground.

    London Underground services; Central Line and District Line. For more details www.tfl.gov.uk

  • Airport.

    Elizabeth Line service to Heathrow airport.

  • Taxi.
• CCTV available: Yes
• WiFi available:
• Refreshments:

  Food & Refreshment Kiosks located on the Platform 4 concourse

  Food retail units located by the station entrance.

• Shops: 1
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• Lift 1 Platform 1 - Status: In service - Lift is currently available
• Lift 2 Platform 2&3 - Status: In service - Lift is currently available
• Lift 3 Platform 4 - Status: In service - Lift is currently available
• Lift 4 Platform 4 - Status: In service - Lift is currently available