Station Details for East Croydon

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category A
  

  This is a Category B1 station: Step Free access to all platforms.

  • Access to all platforms via long (approx. 60 metres) steep (approx. 1:10 gradient) ramps from main entrance/concourse at all times.
  • Lift access is available to all platforms via the Lansdowne Road/Dingwall Road entrance 0600-0000.

  The Assistance Meeting Point is the by Information Point on station concourse.

• Helpline: Yes
• Help Points:

  The Assistance Meeting Point is by the Information Point on the station concourse.

• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance: 1
• Train Ramp:
• Tactile Paving: There are tactile warnings on all platforms
• Wheelchairs Available: Yes
• Passenger Assistance:

  • Assistance Meeting Point

    .

    The Information Point on station concourse. If no staff are present, please contact staff at the ticket gates, ticket office or platform.

• Staff Help: 1
• Mobility set down:

  Located on the east side of the station entrance.

• Accessible ticket counters:
  • Ticket buying and collection, station concourse 1. There is no Low-Level counter here
  • Ticket buying and collection, station concourse 2. There is no Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection, station entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
  • Ticket buying and collection, Caithness Walk. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket buying and collection, station concourse 1. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is no printed information available

Station General information

• Station operator: Southern
• Ticket office:
  • Monday to Friday 24 Hours
  • Saturday 24 Hours
  • Sunday 24 Hours
• Ticket machines:
  • Ticket buying and collection, station entrance
  • Ticket buying and collection, Caithness Walk
  • Ticket buying and collection, station concourse 1
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Full Time
• Toilets:
  • Unisex accessible toilet, Platform 3 & 4. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Unisex accessible toilet with baby change, Platform 1 & 2. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Male toilet, Platform 5 & 6
  • Female toilet, Platform 5 & 6
  • Female toilet, Platform 3 & 4
  • Male toilet, Platform 3 & 4
  • Female toilet, Platform 1 & 2
  • Male toilet, Platform 1 & 2
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Please click the link for details regarding the rail replacement bus location.

    
    Rail Replacement Bus Map - East Croydon
  • Taxi. There is taxi provision
• CCTV available: Yes
• WiFi available:
• Refreshments: 1
• Shops: 1
• Luggage storage: No
• Lost property: Yes
• ATM machine: Yes
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• Lift 1 Western Approach - Status: In service - Lift is currently available
• Lift 2 Platform 1/2 - Status: In service - Lift is currently available
• Lift 3 Platform 3/4 - Status: In service - Lift is currently available
• Lift 4 Platform 5/6 - Status: In service - Lift is currently available