Station Details for East Midlands Parkway

Station Alerts

No station alerts

Station Accessible information

• Step-free category:
• : A
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

• Help Points:

  Platform 1,2,4 & Main Car park

• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:
  • Monday to Friday 04:00-02:05
  • Saturday 05:00-00:30
  • Sunday 06:45-01:05
  • 0400-0205 Monday-Friday
  • 0500-0030 Saturday
  • 0645-0105 Sunday
• Train Ramp: Ramps are kept at this station to provide assistance
• Wheelchairs Available: Yes
• Passenger Assistance:
  • Ticket Office

    The ticket office is located in the main station building. Please check National Rail Enquires for the ticket office opening hours.

• Drop-off / pick-up points:

  • Drop-off/pick-up

    The drop-off and/or pick-up point is accessed via a controlled road crossing such as a pedestrian crossing

    This is a combined drop-off and pick-up point

    There is space for more than 5 vehicles to drop-off and/or pick-up

    There is no Help Point close to the drop-off and/or pick-up point

• Accessible ticket counters:
  • Ticket buying and collection

    There are ticket counters here

    There is a Low-Level counter here

    There are induction loops indicated at the low and high level counters

    There are ticket machines here

    There is space in front of the ticket machine to manoeuvre a wheelchair

    The controls may be at a suitable height for some people

• Accessible ticket machines:
  • Ticket buying and collection. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
• Printed local info: There is printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

Station General information

• Station operator: East Midlands Railway
• Ticket office:
  • Monday Tuesday Wednesday Thursday Friday Saturday 06:00-07:00
  • Sunday 10:00-17:00
• Ticket machines:
  • Ticket buying and collection
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: Yes
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
  • Waiting room (Concourse)
  • Waiting room (Concourse)
• First class lounge: Yes
• Staffing level: Full Time
• Information from staff:
  • Yes - from help point
• Staff assistance:
  • 0400-0205 Monday-Friday
  • 0500-0030 Saturday
  • 0645-0105 Sunday
• Toilets:
  • Unisex accessible toilet, concourse. This toilet is not accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Female toilet, concourse
  • Male toilet, concourse
  • Baby changing, concourse
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Directly outside the front of the station

  • Bus.

    Information to plan your onward journey is available in a printable format here

  • Taxi. There is taxi provision
• CCTV available: Yes
• WiFi available: available
• Refreshments: 1
• Shops:
• Luggage storage: No
• Lost property: No
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: Yes
• Cycle storage: 20 spaces. Stands. Sheltered.

  At the front of the station

• Car parks:
  • Station Car Park.
    Spaces:885.
    

    Parking is free for disabled customers displaying a valid International Blue Badge

• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements
  • Arrival Screens

Station lift information

• Lift 1 Platform 1 - Status: Unknown - Lift status unknown
• Lift 2 Platform 2&3 - Status: Unknown - Lift status unknown
• Lift 3 Platform 4 - Status: Unknown - Lift status unknown